Auto Glass Technician: Path to Senior/Master, Mentorship

Safelite Fulfilment; Akron (OH); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Medical plans

Paid time off

Tuition reimbursement

Paid training

Job summary

Safelite Group is hiring Auto Glass Technicians in Ohio. The role covers repair, replacement, and recalibration with emphasis on safety and customer service.

Technicians operate specialized tools and participate in ongoing training and leadership opportunities. Positions range from Technician to Master Technician, with clear career pathways and benefits, including tuition reimbursement and comprehensive health plans.

Qualifications

• Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: typically 3+ years of vehicle glass experience with proven proficiency and independent operation.
• Master Technician: typically 5+ years of vehicle glass experience with mentoring or training capability.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, focusing on safety, quality and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite tools and technologies and use the company systems for work orders and administration.
• Communicate with customers in person, by text, and by phone; promote Safelite services.
• Senior/Master technicians may mentor and coach others as technical resources.

Skills

Auto glass installation

Diagnostics

Recalibration

Customer service

Safety procedures

Education

High School Diploma or GED

Tools

True Seal

Ezi-Wire

Glass Table System

MRM technology

Job description

Safelite Group is hiring Auto Glass Technicians in Ohio. The role covers repair, replacement, and recalibration with emphasis on safety and customer service.

Technicians operate specialized tools and participate in ongoing training and leadership opportunities. Positions range from Technician to Master Technician, with clear career pathways and benefits, including tuition reimbursement and comprehensive health plans.