Auto Glass Installation Technician

Jobtailor; New York (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Safelite is seeking a skilled Glass Technician to provide vehicle glass repair and replacement at a Safelite Shop or Mobile Glass Shop in the most efficient, safety-focused manner. You will clean customer vehicles after every job and support diagnostic testing of safety systems.

You will operate Safelite's tools, including True Seal, Ezi-Wire and GTS, and use Safelite's work order and MRM systems. Excellent customer service and clear communication with customers are essential, as are complying

Qualifications

• High School Diploma GED/Equivalent preferred.
• Valid state-issued driver’s license to operate a company vehicle.
• Safelite SafeTech™ Certification required.
• Must be 18 years of age or older.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Vehicle Glass Replacement

Diagnostic Testing

Troubleshooting

Cleaning Vehicles

Operating Company Vehicles

Education

High School Diploma GED/Equivalent

Safelite SafeTech Certification

Tools

True Seal®

Ezi-Wire™

Glass Table System (GTS)

Safelite Work Order Systems

Job description

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements

• High School Diploma GED/Equivalent Preferred.
• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.
• Safelite SafeTech™ certification Required.
• Must be 18 years of age or older.

Core Competencies

Demonstrates expertise in vehicle glass repair and replacement, with a strong focus on safety, quality, and customer service. Proficient in operating specialized tools and technologies while ensuring compliance with industry standards.

Highest-signal resume keywords

• Vehicle Glass Repair
• Recalibrating Automotive Safety Systems
• Safelite SafeTech™ Certification
• Customer Communication
• Mobile Resource Management (MRM) Technology

ATS Optimization Keywords

Hard Skills

• Vehicle Glass Replacement
• Diagnostic Testing
• Troubleshooting
• Cleaning Vehicles
• Operating Company Vehicles

Soft Skills

• Customer Service
• Communication

Certifications & Qualifications

• High School Diploma GED/Equivalent
• Valid State-Issued Driver’s License
• Safelite SafeTech™ Certification

Industry Keywords

• Automotive Safety Systems
• Customer Administration Systems
• Safelite Way of Fitting

Tools & Technologies

• True Seal®
• Ezi-Wire™
• Glass Table System (GTS)
• Safelite Work Order Systems