Auto Glass Installation Technician

Jobtailor; Illinois; On-site; USD 40,000 - 56,000; Full time

Job summary

Safelite is seeking a skilled Vehicle Glass Technician to perform repair and replacement work at Safelite Shop or Mobile Glass Shop in Illinois. You will follow the Safelite Way of Fitting to ensure safety, quality, and exceptional customer service while maintaining clean vehicles after each visit.

Responsibilities include recalibrating automotive safety systems, operating specialized tools, and communicating with customers. A SafeTech certification and a valid driver’s license are required.

Qualifications

• High School Diploma GED/Equivalent preferred.
• Valid state-issued driver’s license to operate a company vehicle.
• Safelite SafeTech™ certification Required

Responsibilities

• Provide vehicle glass repair and replacement services at Safelite Shop or Mobile Glass Shop in an efficient manner focusing on safety, quality and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems and perform diagnostic testing.
• Operate Safelite tools and technologies and Safelite's MRMs.
• Communicate with customers in person, text, and phone; promote Safelite services.
• Follow all policies and standards.

Skills

Vehicle Glass Repair

Recalibrating Automotive SafetySystems

Customer Communication

Promotional Selling

Diagnostic Testing

Troubleshooting

Cleaning Vehicles

Operating Company Vehicles

Education

High School Diploma GED/Equivalent

Tools

True Seal®

Ezi-Wire™

Glass Table System (GTS)

Safelite Work Order Systems

Safelite Handheld Technology

Job description

Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
Clean customer vehicles after every job.
Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
Safely operate company and customer vehicles throughout the workday.
Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
Performs other duties as assigned.
Complies with all policies and standards.

Requirements

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.
• Safelite SafeTech™ certification Required
• Must be 18 years of age or older.

Core Competencies

Demonstrates expertise in vehicle glass repair and replacement, with a strong focus on safety, quality, and customer service. Proficient in operating specialized tools and technologies while ensuring compliance with company policies and standards.

Highest-signal resume keywords

• Vehicle Glass Repair
• Recalibrating Automotive Safety Systems
• Safelite SafeTech™ Certification
• Customer Communication
• Mobile Resource Management (MRM) Technology

ATS Optimization Keywords

Hard Skills

• Vehicle Glass Replacement
• Diagnostic Testing
• Troubleshooting
• Cleaning Vehicles
• Operating Company Vehicles

Soft Skills

• Exceptional Customer Service
• Communication Skills
• Promotional Selling

Certifications & Qualifications

• High School Diploma GED/Equivalent
• Valid State-Issued Driver’s License
• Safelite SafeTech™ Certification

Industry Keywords

• Automotive Safety Systems
• Vehicle Maintenance
• Glass Repair Services
• Customer Administration Systems

Tools & Technologies

• True Seal®
• Ezi-Wire™
• Glass Table System (GTS)
• Safelite Work Order Systems
• Safelite Handheld Technology