Auto Glass Customer Service & Claims Specialist

Sun Auto Tire & Service; Tucson (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid vacation

6 paid holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 3%

Discounted services on personal and IM

Opportunity for advancement

Job summary

Sun Auto Tire & Service’s Max Auto Glass in Tucson is hiring an experienced customer service representative with data-entry skills. The role combines front-desk duties, insurance claim processing, invoicing and scheduling, with attention to accuracy and friendly service.

You will source auto glass parts, handle quotes, manage payments, and support office administration while working in a fast-paced, team-oriented environment.

Qualifications

• Experienced customer service representative with data entry experience.
• Strong communication and documentation skills.
• Must multitask effectively; be energetic, honest and respectful.
• Proficient with computers; excellent typing and 10-key skills.

Responsibilities

• General Customer Service
• Processing Insurance Claims for Clients
• Providing cash quotes for potential clients
• Invoicing - Inventory - and Auditing
• Sourcing and ordering auto glass parts
• Scheduling clients
• Dispatching jobs to install team
• Managing payments received on open invoices
• Assists in administrative functions at the office

Skills

Customer service

Data entry

Multitasking

Typing

10-key

Communication skills

Documentation

Computer proficiency

Job description

Sun Auto Tire & Service’s Max Auto Glass in Tucson is hiring an experienced customer service representative with data-entry skills. The role combines front-desk duties, insurance claim processing, invoicing and scheduling, with attention to accuracy and friendly service.

You will source auto glass parts, handle quotes, manage payments, and support office administration while working in a fast-paced, team-oriented environment.