Auto Glass CSR & Front Desk: Paid Training + Same-Day Pay

Driven Brands, Inc.; Indianapolis, Northern (IN, KY); Hybrid; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Full-time & part-time schedules

Competitive base pay

Paid time off

Health, Vision, Dental Insurance

401(k) company match

Same day pay via myFlexPay

Job summary

Auto Glass Now, a division of Driven Brands, is hiring Customer Service & Retail Front Desk Associates in the Indianapolis area. Entry-level trainees start with paid training and can earn up to $18 per hour, with experienced reps earning at the top end.

Full-time and part-time schedules are available, with benefits including health, vision, dental, and a 401(k). Paid time off and SAME DAY PAY through myFlexPay are also offered.

Qualifications

• Positive attitude and customer service mindset.
• Basic computer skills.
• Strong communication skills.
• Bilingual (Spanish) proficiency is a plus.
• Prior phone or call center experience is a plus.

Responsibilities

• Intake and assist walk-ins, appointments, and returning customers.
• Create estimates, price quotes, and invoices for auto work.
• Answer phones and return customer calls.
• Provide excellent customer service.
• Assist Manager with daily parts returns.
• Ensure accuracy when ordering parts.
• Input documentation on all calls and follow-up with callers as needed.
• Confirm all mobile jobs parts and materials before dispatching drivers.
• Open new accounts and service existing accounts.
• Maintain a professional appearance and positive attitude.

Job description

Auto Glass Now, a division of Driven Brands, is hiring Customer Service & Retail Front Desk Associates in the Indianapolis area. Entry-level trainees start with paid training and can earn up to $18 per hour, with experienced reps earning at the top end.

Full-time and part-time schedules are available, with benefits including health, vision, dental, and a 401(k). Paid time off and SAME DAY PAY through myFlexPay are also offered.