Auto Dealership Service Advisor

Stanley Automotive; Weatherford (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Paid time off

401K participation

Referral discounts

Vehicle discounts

Life & LTD insurance

Annual incentive program

Family environment

Job summary

Stanley Ford Eastland is seeking an Experienced Auto Dealership Service Advisor to be the key contact between customers and the service department. If you’re passionate about customer service and have a proven track record in the automotive industry, we want to hear from you!

Greet customers, explain repairs and costs, schedule service, and prepare accurate estimates to ensure timely, high-quality service and CSI excellence. Apply today by text messaging Love2Serv to 254-246-7826.

Qualifications

• Prior Service Advisor or Selling Experience required.
• Ford Certifications preferred.
• High School Diploma or equivalent.
• Valid driver’s license with a safe driving record.
• Excellent communication and interpersonal skills.
• Proficiency with computers and various software programs.
• A genuine passion for customer service.
• Ability to pass a background check and drug screen.

Responsibilities

• Maintain a professional appearance and a clean, organized work area.
• Demonstrate high integrity and a strong commitment to teamwork.
• Be reliable and punctual.

Skills

Customer service

Communication

Interpersonal skills

Passion for customer service

Education

High School Diploma or equivalent

Ford Certifications Preferred

Job description

Stanley Ford Eastland is seeking Experienced Auto Dealership Service Advisor.

Come With Us! Text “Love2Serv” to 254-246-7826 to Apply Now!

Join our Community of Opportunity! We’re looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you’re passionate about customer service and have a proven track record in the automotive industry, we want to hear from you!

Service Advisor Job Summary

• Greet customers and assess their vehicle issues.
• Explain necessary repairs and associated costs clearly and concisely.
• Schedule service appointments efficiently.
• Prepare accurate service estimates.
• Ensure timely and quality service delivery.
• Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).

Benefits

• Competitive Compensation Package
• Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
• Generous Paid Time Off (Up to 19 days)
• 401K participation
• Referral Discount
• Vehicle Purchasing Discounts
• Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
• Annual Incentive Program Opportunities
• Community/Family-Oriented Work Environment

Qualifications

• Prior Service Advisor or Selling Experience required.
• Ford Certifications Preferred.
• High School Diploma or equivalent.
• Valid driver’s license with a safe driving record.
• Excellent communication and interpersonal skills.
• Proficiency with computers and various software programs.
• A genuine passion for customer service.
• Ability to pass a background check and drug screen.

Responsibilities

• Maintain a professional appearance and a clean, organized work area.
• Demonstrate high integrity and a strong commitment to teamwork.
• Be reliable and punctual.

Physical Demands

• Ability to stand for extended periods.
• Comfortable with keyboarding.
• Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.