Auto Dealership Service Advisor

Stanley Automotive; Longview (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive healthcare

401k participation

Paid training

Employee discounts

Paid time off

Paid Time Off

Job summary

A local automotive service provider in Longview, Texas is seeking an Experienced Automotive Service Advisor to enhance customer satisfaction and manage service scheduling. Ideal candidates should have strong sales and customer service skills, with prior dealership experience being a plus. Benefits include competitive compensation, comprehensive healthcare, employee perks, and opportunities for professional development. Join a supportive, family-oriented environment where your contributions are valued.

Qualifications

• Prior experience as a Service Advisor in a dealership is preferred.
• Must be reliable, punctual, and have a professional appearance.
• Ability to pass a motor vehicle record test and drug screen.
• Social media proficiency is a plus.
• Bilingual English/Spanish is advantageous but not required.
• Reliable, punctual, team player with professional appearance.
• Must have a valid driver's license and pass a background check and drug screen.

Responsibilities

• Sell and schedule needed service work.
• Document vehicle problems accurately on repair orders.
• Manage the repair process from start to finish.
• Maintain high customer satisfaction standards.
• Manage the repair process from start to finish, including dispatch, progress checks, and follow-up.
• Explain completed work and charges clearly to customers.
• Maintain high customer satisfaction and address inquiries effectively.
• Oversee vehicle quality control, prep for delivery, and inspection for body work.
• Maintain required manufacturer training and certifications.

Skills

Sales skills

Customer service skills

Computer proficiency

Bilingual (English/Spanish)

Cost estimates

Process management

Communication

Bilingual (EN/ES) optional

Tools

Computer proficiency

Job description

Experienced Automotive Service Advisor – Stanley Chrysler Dodge Jeep Gilmer

Are you an experienced Service Advisor ready for more than just a job? Do you want an opportunity to create a great life for yourself and truly impact customer satisfaction? Stanley Chrysler Dodge Jeep in Gilmer, Texas is growing, and we're looking for a skilled, self-starting professional to join our team!

We pride ourselves on being a "Community of Opportunity" where your expertise is valued and your career can thrive.

What You'll Bring To The Team

• Selling and scheduling needed service work with precision and clarity.
• Greeting customers promptly and warmly, gathering essential vehicle information.
• Accurately documenting vehicle problems on repair orders and test-driving as needed.
• Advising customers on maintenance, providing accurate cost estimates, and securing authorization.
• Managing the repair process from start to finish, including dispatch, progress checks, and follow-up.
• Explaining completed work and charges clearly to customers.
• Maintaining high customer satisfaction standards and addressing inquiries effectively.
• Overseeing vehicle quality control, including preparing vehicles for delivery and inspecting for body work.
• Maintaining required manufacturer training and certifications.

Why You'll Love Working Here

• Competitive Compensation & Growth: This isn't just about a paycheck; it's about building a great life.
• Comprehensive Healthcare: Affordable Medical, Dental, & Vision benefits sponsored by the employer.
• Financial Security: 401k participation and company-paid Life and Long-Term Disability Insurance.
• Professional Development: Benefit from Paid Training and a Referral Program.
• Employee Perks: Enjoy Vehicle Purchasing Discounts.
• Supportive Environment: Work in a true Community / Family Oriented Work Environment.
• Work-Life Balance: Accrue Paid Time Off.

We're Looking For Someone Who Is

• An experienced Service Advisor (prior dealership experience is a big plus!).
• A self-starter with excellent computer proficiency.
• Skilled in sales and customer service.
• Proficient with social media (a plus!).
• Bilingual (English/Spanish) is not required, but a significant advantage!
• Reliable, punctual, and a team player with a professional appearance.
• Has a valid driver's license and can pass a motor vehicle record test, background check, and drug screen.

This role requires standing for long periods and occasionally lifting up to 50 pounds.

Ready to build your best life with us? TEXT "LUVSERVICE" TO [phone] to apply now!

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.