Auto Dealership Service Advisor

The Stanley Auto Group; Weatherford (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation Package

Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)

Generous Paid Time Off (Up to 19 days)

Referral Discount

Vehicle Purchasing Discounts

Company-paid $25,000 Life Insurance and Long-Term Disability Insurance

Community/Family-Oriented Work Environment

Job summary

The Stanley Auto Group in Weatherford is searching for a dedicated Service Advisor to enhance customer experiences by assessing vehicle issues and scheduling service appointments. Applicants should possess a high school diploma and experience in service advising or sales, ideally with Ford certifications.

This role involves ensuring quality service delivery, effective communication with customers, and maintaining a clean and organized work area. Benefits include competitive pay, healthcare, and generous paid time off.

Qualifications

• Prior Service Advisor or Selling Experience required.
• Valid driver’s license with a safe driving record.
• Ability to pass a background check and drug screen.

Responsibilities

• Greet customers and assess their vehicle issues.
• Schedule service appointments efficiently.
• Ensure timely and quality service delivery.

Skills

Excellent communication and interpersonal skills

Proficiency with computers and various software programs

Customer service passion

Education

High School Diploma or equivalent

Tools

Ford Certifications

Job description

Service Advisor Job Summary

• Greet customers and assess their vehicle issues.
• Explain necessary repairs and associated costs clearly and concisely.
• Schedule service appointments efficiently.
• Ensure timely and quality service delivery.
• Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).

Benefits

• Competitive Compensation Package
• Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
• Generous Paid Time Off (Up to 19 days)
• Referral Discount
• Vehicle Purchasing Discounts
• Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
• Community/Family-Oriented Work Environment

Qualifications

• Prior Service Advisor or Selling Experience required.
• Ford Certifications Preferred
• High School Diploma or equivalent.
• Valid driver’s license with a safe driving record.
• Excellent communication and interpersonal skills.
• Proficiency with computers and various software programs.
• A genuine passion for customer service.
• Ability to pass a background check and drug screen.

Responsibilities

• Maintain a professional appearance and a clean, organized work area.
• Demonstrate high integrity and a strong commitment to teamwork.
• Be reliable and punctual.

Physical Demands

• Ability to stand for extended periods.
• Comfortable with keyboarding.
• Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.