Auto Dealership Parts Advisor

Stanley Automotive; Gilmer (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Participation

Company paid Life Insurance

Long-Term Disability

Earn up to 19 days of Paid Time Off

Life Insurance

Long-Term Disability

Family/Community Spirit

Growth Opportunity

Job summary

A regional automotive dealership in Gilmer, Texas, seeks an experienced Parts Advisor to manage parts orders and ensure customer satisfaction. The role requires over 3 years of experience in the parts department, proficiency in Microsoft Office, and a strong customer service spirit. The position offers competitive benefits, including medical insurance, paid time off, and opportunities for professional growth within the company. Ideal candidates will demonstrate reliability, professionalism, and teamwork.

Qualifications

• 3+ years of experience in Auto Dealership Parts Department or Parts Retailer.
• Must pass drug test, background check, and motor vehicle record check.
• Computer and Microsoft Office Proficient.
• Detail and Process Oriented.
• Must pass drug test, background check, and motor vehicle record check and have a valid US driver's license

Responsibilities

• Responsible for servicing customer and wholesale parts orders.
• Professional handling of all telephone parts orders.
• Work with service department to expedite handling of price quotes.
• Works with service department to expedite handling of price quotes and sales.
• Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.
• Verifies and codes all repair orders for accuracy and legibility.
• Ensures Special Parts Orders are appropriately completed with all required information.
• Ensures all price quotes are handled accurately.
• Ensures all parts ordered personally are accurately specified.
• Obtains customer purchase order numbers on all wholesale telephone orders when applicable.
• Notes on customer invoice make, model, and year of vehicle when applicable.
• Ensures all customer information is entered on special order forms when required.
• Ensures all customers receive prompt delivery of their parts orders.
• Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.
• Maintains a clean, neat and presentable work area.
• Maintains Parts Department area clean and free of debris.

Skills

Auto Dealership Parts Department Experience

Customer Service Skills

Detail and Process Oriented

Microsoft Office Proficiency

Tools

Microsoft Office Proficient

Job description

Seeking Experienced Parts Advisor!

Are you looking for more than a JOB? Do you desire an opportunity to CREATE a great life for yourself? We are a Community of Opportunity - Come Grow with Us.

Come Join the Stanley Chrysler Dodge Jeep Gilmer Family

TEXT "PARTS2024" TO 972-630-4473 to Apply Now!

Parts Advisor Will Enjoy The Following Benefits

• Medical, Dental, and Vision Insurance
• Earn up to 19 days of Paid Time Off
• 401k Participation
• Company paid Life Insurance and Long-Term Disability
• Family / Community Spirit
• Opportunity to Grow

Parts Advisor Requirements

• 3+ years of Auto Dealership Parts Department or Parts Retailer Experience
• Chrysler Certifications a plus!
• Computer and Microsoft Office Proficient
• Detail and Process Oriented
• Must pass drug test, background check, and motor vehicle record check and have a valid US driver's license

Parts Advisor Job Summary

Responsible for servicing customer, wholesale, and service department parts orders in order to achieve maximum profitability and customer satisfaction. Consistently contributes to the achievement of department goals and objectives.

Retail Counter

• Professional handling of all telephone parts orders for pick-up and delivery.
• Services all customers in a courteous, helpful and professional manner.

Technicians Counter

• Works with service department to expedite handling of price quotes and sales
• Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.
• Verifies and codes all repair orders for accuracy and legibility
• Ensures Special Parts Orders are appropriately completed with all required information

Wholesale Counter

• Ensures all price quotes are handled accurately
• Ensures all parts ordered personally are accurately specified
• Obtains customer purchase order numbers on all wholesale telephone orders when applicable
• Notes on customer invoice make, model, and year of vehicle when applicable
• Ensures all customer information is entered on special order forms when required
• Ensures all customers receive prompt delivery of their parts orders
• Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.

General

• Ensures work area is maintained in a clean, neat and presentable fashion
• Ensures Parts Department Area is kept clean and free from debris
• Ensures all equipment is maintained in a clean, neat and orderly fashion
• Follows company policies and procedures in conjunction with inventory systems
• Controls daily parts ordered
• Ensures security and lock up at days end as required
• Ensures all computer equipment is functional for daily activity, reports any issues in a timely fashion
• Ensures all Municipal, State, and Federal legislation as it pertains to dealership and job function are adhered to
• Ensures all health and safety policies and procedures in accordance with O.S.H.A and company are adhered to

Personal Accountability

• Maintains a professional appearance
• Reliable
• Punctual
• Teamwork

CERTIFICATION:

Maintains required levels of manufacturer training and certifications.

PHYSICAL DEMANDS

Standing for long periods of time. Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.