Auto Dealership Front Desk & Guest Services Pro

Priority Dispatch Corp.; Goldsboro, Northern (NC, KY); Hybrid; USD 14,000 - 19,000; Full time

Job summary

Deacon Jones Auto Group in Goldsboro, NC is seeking a Receptionist to be the first point of contact for customers and visitors at our dealership. You will manage the front entrance, answer inquiries, and support administrative functions to create a welcoming, professional atmosphere.

The role requires a high school diploma and prior customer-facing experience. You will handle phone systems, schedule appointments, and coordinate with sales and service teams to meet customer needs with discretion

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer-facing role, preferably within hospitality or automotive.
• Experience handling multi-line phone systems and managing front desk operations.
• Familiarity with basic administrative and clerical procedures.

Responsibilities

• Greet and welcome customers and visitors as they enter the dealership.
• Answer and direct incoming phone calls to the appropriate departments or personnel.
• Maintain a tidy and organized reception area, including managing brochures and promotional materials.
• Assist customers with inquiries about dealership services, vehicle inventory, and promotions.
• Schedule appointments and manage the dealership's calendar for test drives, service appointments, and other customer engagements.
• Coordinate with sales and service departments to ensure customer needs are met promptly and efficiently.
• Handle basic administrative tasks such as filing, data entry, and managing incoming and outgoing mail.
• Support dealership events and promotions by assisting with setup, guest registration, and providing information as needed.
• Uphold the dealership's standards of customer service and professionalism at all times.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Professional appearance

Discretion

Teamwork

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Deacon Jones Auto Group in Goldsboro, NC is seeking a Receptionist to be the first point of contact for customers and visitors at our dealership. You will manage the front entrance, answer inquiries, and support administrative functions to create a welcoming, professional atmosphere.

The role requires a high school diploma and prior customer-facing experience. You will handle phone systems, schedule appointments, and coordinate with sales and service teams to meet customer needs with discretion