Auto Dealership Front Desk & Customer Care Pro

Victory Toyota Highlands; Triadelphia (WV); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a friendly Dealership Receptionist to greet visitors, answer calls, and provide outstanding customer service. The role focuses on creating a welcoming first impression and smooth front-desk operations.

The position requires a professional appearance, dependable work ethic, and solid computer and phone skills. It is an on-site role with opportunities for growth within the family-owned network.

Qualifications

• Customer service experience preferred.
• Professional and dependable with strong communication.
• Basic computer and internet skills.
• Ability to read and comprehend instructions.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Directs customers to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Attends all staff meetings, training, and educational classes as required
• Performs other duties as assigned

Skills

Customer Service

Communication skills

Professional appearance

Strong phone skills

Computer skills

Team player

Tools

Basic computer skills

Job description

Victory Automotive Group is seeking a friendly Dealership Receptionist to greet visitors, answer calls, and provide outstanding customer service. The role focuses on creating a welcoming first impression and smooth front-desk operations.

The position requires a professional appearance, dependable work ethic, and solid computer and phone skills. It is an on-site role with opportunities for growth within the family-owned network.