Auto Damage Appraiser: Total Loss & Repair Expert

Hallmark Financial Services Inc.; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Hallmark Financial Services in Dallas, TX is seeking an Auto Damage Appraiser to provide service to customers and accurately appraise vehicle damage and total loss values, coordinating with claims and shops.

The role requires 2–5 years of auto damage appraisal experience, knowledge of CCC/Mitchell/Audatex, and a Texas Adjuster license; responsibilities include negotiating with shops, setting appraisal appointments, and documenting all actions.

Qualifications

• High school diploma or equivalent required.
• 2–5 years in auto damage appraisal or related field.
• Experience with CCC/Mitchell/Audatex preferred.
• Texas Adjuster license required.

Responsibilities

• Receive assignments from Claim Representatives for various vehicles.
• Determine best action for damage evaluation (desk review, shop estimate).
• Assess repairability and total loss value based on documentation.
• Verify damage correlates to loss facts and adjust reserves.
• Negotiate repair costs with shops and issue payments.
• Schedule appraisal appointments with customers and shops.

Skills

Vehicle repair knowledge

Estimate analysis

Negotiation skills

Independent decision-making

Communication skills

Organizational skills

Claims systems proficiency

Education

High school diploma

Associate/Bachelor's in business or automotive tech (preferred)

Tools

CCC

Mitchell

Audatex

Job description

Hallmark Financial Services in Dallas, TX is seeking an Auto Damage Appraiser to provide service to customers and accurately appraise vehicle damage and total loss values, coordinating with claims and shops.

The role requires 2–5 years of auto damage appraisal experience, knowledge of CCC/Mitchell/Audatex, and a Texas Adjuster license; responsibilities include negotiating with shops, setting appraisal appointments, and documenting all actions.