Auto Field Appraiser: Property Damage & Repair Estimates

Fred Loya Insurance Agency; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Fred Loya Insurance Agency in Texas is hiring an Auto Field Appraiser to complete vehicle damage estimates and determine repairs within Loya Insurance’s standards. You will work with repair facilities to secure meaningful prices, assess pre-existing damage and total losses, and communicate clearly with customers about the repair process and costs.

The role emphasizes accuracy, policy adherence, and exceptional service.

Qualifications

• Must be fully vaccinated for COVID-19.
• High School diploma; College coursework is a plus.
• Clean background and driving record required.
• Computer software knowledge required.
• Texas adjuster license or willingness to obtain.

Responsibilities

• Ensures proper vehicle tear down
• Determine repair time allotments and required labor operations
• Makes accurate repair/replace decisions
• Assess and applies pre-existing damage, completes accurate total loss evaluations
• Negotiate agreed price with shop decision maker and sets time bound completion date per Loya insurance standards
• Review and assess the validity of all supplement requests
• Provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process
• Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
• Completes timely estimates, supplements, and inspections
• Negotiate advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
• Adhere to our fleet policy
• Provide extraordinary customer service to all parties involved in the claims process
• Other duties as assigned by management or as needed.

Skills

COVID-19 vaccination

Computer skills

Clean driving record

Education

High School diploma

Job description

Fred Loya Insurance Agency in Texas is hiring an Auto Field Appraiser to complete vehicle damage estimates and determine repairs within Loya Insurance’s standards. You will work with repair facilities to secure meaningful prices, assess pre-existing damage and total losses, and communicate clearly with customers about the repair process and costs.

The role emphasizes accuracy, policy adherence, and exceptional service.