Auto Field Appraiser

Amtex Insurance; South Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Amtex Insurance is seeking an Auto Appraiser to evaluate vehicle damage and prepare repair estimates to support the claims process. You will coordinate with repair facilities, policyholders, and claims staff to ensure fair resolutions.

Ideal candidates have CCC One experience, 3–5 years in auto appraisal, and strong attention to detail. The role requires independence, excellent communication, and the ability to manage a dynamic workload in a Southeast Houston setting.

Qualifications

• CCC One experience required.
• 3–5 years of auto appraiser experience.
• Excellent customer service and decision-making skills.
• Strong attention to detail and accuracy.
• Physical agility to inspect vehicles and lift items as needed.
• Prior auto collision repair or insurance appraisal background beneficial.
• License: Motor Vehicle Physical Damage Appraiser or ability to obtain as required.
• Ability to work independently with a dynamic workload.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and claims management software.

Responsibilities

• Assess vehicle damage via photos or in-person inspections.
• Prepare and review accurate estimates using CCC One software.
• Communicate with repair shops, customers, and adjusters for proper claim resolution.
• Negotiate and justify repair costs with body shops and policyholders.
• Ensure estimates comply with company policies and state regulations.
• Provide exceptional customer service throughout the claims process.
• Maintain accurate records in claims management systems.
• Stay updated on industry trends and repair techniques.

Skills

Customer service

Attention to detail

Communication skills

Independent work style

Education

Motor Vehicle Physical Damage Appraiser License

Tools

CCC One

Microsoft Office

Claims management software

Job description

Job Description: We are seeking a skilled Auto Appraiser to join our team. In this role, you will be responsible for evaluating vehicle damage and preparing accurate repair estimates to support the claims process. You will collaborate with repair facilities, policyholders, and claims personnel to ensure fair and efficient claim resolution. This position requires strong analytical skills, attention to detail, and excellent customer service.

Key Responsibilities:

• Assess vehicle damage through photos or in-person inspections
• Prepare and review accurate estimates using CCC One software
• Communicate with repair shops, customers, and insurance adjusters to ensure proper claim resolution
• Negotiate and justify repair costs with body shops and policyholders
• Ensure estimates comply with company policies and state regulations
• Provide exceptional customer service throughout the claims process
• Maintain accurate records and documentation in claims management systems
• Stay updated on industry trends and repair techniques

Qualifications:

• Experience with CCC One estimating software
• Minimum three - five years of experience
• Excellent customer service and decision-making skills
• Strong attention to detail and accuracy
• Physical agility to allow for stooping, bending, and some lifting to evaluate vehicle damage
• Previous experience in auto collision repair, auto damage estimating, and/or auto insurance appraisal
• Motor Vehicle Physical Damage Appraiser License (or ability to obtain if required by state)
• Ability to work independently and manage a dynamic workload
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and claims management software

MUST LIVE IN SOUTHEAST HOUSTON

Compensation: Base Salary + Milage