Auto Damage Adjuster – Field

Jobtailor; Columbus (OH); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Jobtailor in Columbus, OH is seeking an experienced Auto Damage Claims Adjuster to handle complex claims with a focus on accuracy and customer service. You will work flexibly across remote, field, and in-office settings as required, communicating clearly with customers and colleagues.

The role requires at least 12 months of auto damage experience, a valid driver’s license, and the ability to maintain necessary certifications. No sponsorship is offered for employment authorization.

Qualifications

• Minimum 12 months of Auto Damage experience.
• Ability to maintain state and federal certifications.
• Willingness to work across remote, field, and in-office settings.
• Geico will not sponsor employment authorization for this position.

Responsibilities

• Handle complex auto damage claims using technical and industry knowledge.
• Promptly and accurately settle claims.
• Deliver excellent customer service.
• Communicate effectively with customers and relevant parties verbally and in writing.
• Apply sound decision-making and attention to detail when handling claims.

Skills

Communication

Attention to detail

Decision making

Multi-tasking

Mechanical aptitude

Computer skills

Education

High school diploma or equivalent

Job description

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work flexibly across remote, field, and in-office settings as required
• Communicate effectively with customers and relevant parties verbally and in writing
• Apply sound decision-making and attention to detail when handling claims

Requirements

• Minimum of 12 months of Auto Damage experience
• Valid driver’s license meeting company underwriting guidelines
• Ability to maintain applicable state and federal certifications and permits
• Willingness to work flexibly across remote, field, and in-office settings
• Solid computer skills
• Mechanical aptitude
• Multi-tasking skills
• Effective attention to detail and decision-making skills
• Ability to communicate effectively verbally and in writing
• Minimum of high school diploma or equivalent
• GEICO will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in handling complex auto damage claims with a strong focus on customer service, effective communication, and sound decision-making. Maintains attention to detail while working flexibly across various settings and ensuring compliance with state and federal regulations.