Auto Damage Adjuster – Field

Jobtailor; Chicago (IL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

GEICO is seeking a professional to handle auto damage claims in a role that offers flexibility to work remotely, in the field, or in-office. You will settle claims promptly and accurately while maintaining necessary state and federal certifications, ensuring excellent customer service and effective communication with customers and stakeholders.

The candidate should have at least 12 months of auto damage experience, a valid driver's license, and strong computer/multi-tasking skills.

Qualifications

• Minimum 12 months auto damage experience.
• Valid driver’s license meeting company underwriting guidelines.
• Ability to maintain applicable state and federal certifications and permits.
• Willingness to be flexible with the primary work location.
• Ability to work remotely, in the field, or in-office as required.
• Solid computer skills.
• Mechanical aptitude.
• Multi-tasking skills.
• Effective attention to detail and decision-making skills.
• Effective verbal and written communication skills.
• Minimum of high school diploma or equivalent.
• GEICO will not sponsor a new applicant for employment authorization for this position.

Responsibilities

• Handle auto damage claims.
• Promptly and accurately settle claims.
• Deliver excellent customer service.
• Handle complex claims using technical and industry knowledge.
• Work in the assigned territory listed on the job posting.
• Potentially work remotely, in the field, or in-office.
• Maintain applicable state and federal certifications and permits.
• Communicate effectively with customers and stakeholders.
• Make decisions and manage multiple tasks while assessing claims.

Skills

Auto damage claims

Customer service

Decision making

Multi-tasking

Attention to detail

Computer skills

Verbal and written communication

Education

State Certifications

Federal Certifications

Tools

None

Job description

• Handle auto damage claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Handle complex claims using technical and industry knowledge
• Work in the assigned territory listed on the job posting
• Potentially work remotely, in the field, or in-office
• Maintain applicable state and federal certifications and permits
• Communicate effectively with customers and stakeholders
• Make decisions and manage multiple tasks while assessing claims

Requirements

• Minimum of 12 months of auto damage experience
• Valid driver’s license meeting company underwriting guidelines
• Ability to maintain applicable state and federal certifications and permits
• Willingness to be flexible with the primary work location
• Ability to work remotely, in the field, or in-office as required
• Solid computer skills
• Mechanical aptitude
• Multi-tasking skills
• Effective attention to detail and decision-making skills
• Effective verbal and written communication skills
• Minimum of high school diploma or equivalent
• GEICO will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in handling auto damage claims with a strong focus on customer service and effective communication. Maintains necessary state and federal certifications while managing multiple tasks and making informed decisions.

Highest-signal resume keywords

• Auto Damage Experience
• Valid Driver's License
• State and Federal Certifications
• Effective Communication Skills
• Mechanical Aptitude

ATS Optimization Keywords

Hard Skills

• Claims Settlement
• Attention to Detail
• Decision-Making
• Multi-Tasking
• Computer Skills

Soft Skills

• Customer Service
• Effective Communication

Certifications & Qualifications

• State Certifications
• Federal Certifications

Industry Keywords

• Auto Damage Claims
• Claims Management
• Insurance Industry