Auto Claims Supervisor: Lead a Top Team (Remote/Hybrid)

Hankey Group External; Los Angeles (CA); Hybrid; USD 75,000 - 98,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Supplemental

401K and ESOP

Transit/Commuter Benefits

Career Path Opportunities

Onsite Wellness

Pay Access Ahead of Payday

Job summary

Knight Insurance Group in Los Angeles is seeking a Claims Supervisor with extensive auto claims leadership to oversee a team of adjusters and optimize the claims process. The role demands seniority in bodily injury and property damage claims and a proven track record of driving customer satisfaction.

The ideal candidate will have at least 8 years in claims and 3+ years supervising teams, with strong analytical, writing, and regulatory knowledge.

Qualifications

• Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
• Minimum of 3 years of experience in claims supervision.
• Litigated claims handling a plus.
• Proven leadership and team management skills.
• Excellent communication and writing skills.

Responsibilities

• Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
• Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
• Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
• Collaborate with other departments to streamline processes and enhance the overall claims experience.
• Handle complex or escalated claims and ensure fair and efficient settlements.
• Stay current with industry trends, best practices, and changes in insurance regulations.
• Prepare reports and present claim-related data to management.

Skills

Leadership

Team Management

Communication

Writing Skills

Analytics

Education

Bachelor's degree preferred

Tools

Claims Software

MS Office

Job description

Knight Insurance Group in Los Angeles is seeking a Claims Supervisor with extensive auto claims leadership to oversee a team of adjusters and optimize the claims process. The role demands seniority in bodily injury and property damage claims and a proven track record of driving customer satisfaction.

The ideal candidate will have at least 8 years in claims and 3+ years supervising teams, with strong analytical, writing, and regulatory knowledge.