Auto Claims Representative

Sedgwick; Town of Sun Prairie (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the insurance industry is seeking an Auto Claims Representative to analyze and process auto and transportation claims. This entry-level position offers a supportive environment with opportunities for growth. Candidates are expected to handle claims efficiently while developing strong communication and analytical skills. Join the team to contribute to a meaningful service as you enhance your career in a recognized workplace.

Qualifications

• Bachelor's degree preferred.
• No experience required.

Responsibilities

• Process auto property damage and lower level injury claims.
• Develop and maintain action plans for claims resolution.
• Perform coverage, liability, and damage analysis on claims.

Skills

Communication

Analytical skills

Organizational skills

Interpersonal skills

Negotiation

PC Literacy

Education

Bachelor's degree from an accredited college or university

Job description

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Auto Claims Representative

PRIMARY PURPOSE: To analyze and process low to mid-level auto and transportation claims.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
  
  

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.
  
  

Qualifications

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.

Experience

No experience required

Skills & Knowledge

• Familiarity with personal and commercial lines policies and endorsements
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements.
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Service Expectations
  
  

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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