Auto Claims Property Damage Supervisor

Illinois Association of Mutual Insurance Companies; Northern (KY); Hybrid; USD 49,000 - 94,000; Full time

Benefits offered by this job

Competitive Salaries

Excellent benefits

Growth opportunities

Job summary

Warrior Insurance Network is seeking an experienced Property Damage Supervisor in Bedford Park, IL, or Oak Brook, to oversee the Property Damage Coverage Unit, ensure compliance with state guidelines, and drive quality claim handling and staff development. Position requires leadership of unit adjusters and strong technical knowledge of auto claims.

The role emphasizes supervising productivity, setting training programs, and improving customer service, with opportunities for internal advancement

Qualifications

• 5+ years auto liability claims experience
• Team Lead or Auto Claims Leadership experience preferred
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Background in personnel selection, goal setting, monitoring and communicating performance
• Good leadership, training and development skills.
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor
• On-Site position in Bedford Park, IL.

Responsibilities

• Lead, motivate, and provide direction to the unit adjusters
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
• Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
• Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
• Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
• Identify Systems issues / concerns and make suggestions for enhancements
• Manage the administrative functions of the unit which include:
• Review, provide direction and assign new losses
• Setting performance objectives and monitoring performance results
• Conduct performance appraisals
• Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
• Conduct unit meetings
• Review and respond to Department of Insurance inquiries
• Review and direct claim activity on customer inquiries
• Assure all compliance and customer service regulations / initiatives are met

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to Warrior Insurance Network!

We offer:

• Competitive Salaries
• Excellent benefits
• Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

Position Description:

The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.

DUTIES & RESPONSIBILITIES:

• Lead, motivate, and provide direction to the unit adjusters
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
• Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
• Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
• Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
• Identify Systems issues / concerns and make suggestions for enhancements
• Manage the administrative functions of the unit which include:

• • Review, provide direction and assign new losses
  • Setting performance objectives and monitoring performance results
  • Conduct performance appraisals
  • Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
  • Conduct unit meetings
  • Review and respond to Department of Insurance inquiries
  • Review and direct claim activity on customer inquiries
  • Assure all compliance and customer service regulations / initiatives are met

*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

QUALIFICATIONS REQUIRED:

• 5+ years auto liability claims experience
• Team Lead or Auto Claims Leadership experience preferred
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Background in personnel selection, goal setting, monitoring and communicating performance
• Good leadership, training and development skills.
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor
• Prior Non-Standard Auto Claims experience a plus, not required
• On-Site position in Bedford Park, IL.

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental and Vision Reimbursement
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $48,750/year-$93,750/year*

*Published ranges are estimates.