Auto Casualty Claims Supervisor

Warrior Insurance Network; Bedford Park (IL); Hybrid; USD 53,000 - 106,000; Full time

Benefits offered by this job

Competitive Salaries

Training & Development

Medical, Dental, Vision

Short/Long Disability

Life Insurance

Flexible Spending Account

Telemedicine

401k with company match

Paid Time Off and Holidays

Tuition Reimbursement

Wellness Program

Company events

Job summary

Warrior Insurance Network in Illinois seeks a seasoned Casualty Claims Management Supervisor to lead a team of adjusters. This hybrid role after training allows work at Bedford Park or Oak Brook, near Chicago.

You will supervise the Casualty Claims unit, ensure compliant investigations, monitor production and staff development, and drive quality claim settlements. The ideal candidate has 5+ years in auto liability claims and supervisory experience, strong leadership, and capacity to manage

Qualifications

• 5+ years auto liability claims experience and/or supervisory experience.
• 5+ years managing litigated personal auto files a plus.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently on technical and administrative matters.

Responsibilities

• Lead, motivate, and direct the Casualty Unit staff.
• Review files and diaries to ensure proper investigation and fair settlements.
• Approve settlements within authority after investigation.
• Improve procedures to enhance claim settlement and customer service.

Skills

Auto liability claims

Supervisory experience

Litigation management

Leadership

Training and development

Tools

MS Office

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you currently an experienced Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Casualty Claims Adjuster looking for that next step in your career where you can share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to Warrior Insurance Network!

We offer:

• Competitive Salaries
• Excellent benefits
• Growth opportunities!

Position Description:

Our Claims Management Team is Growing!

The Casualty Claims Management Team will be responsible for the direct supervision of the Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusion of claims. Monitor production, staff development and the quality of files assigned to the Unit.

This is a hybrid position (after training). Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

DUTIES & RESPONSIBILITIES:

• Lead, motivate, and provide direction to the Casualty Unit staff members
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to ensure appropriate investigation, documentation and fair claim settlement practices are followed, and company quality standards are maintained.
• Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
• Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
• Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
• Work with staff relative to any suits drawn on cases with respect to litigation handling.
• Develop and manage a cost effective defense strategy.
• Identify Systems issues/problems/suggestions for enhancements.
• Manage the administrative functions of the unit which include:
  • Review, provide direction and assign new losses
  • Screening and selecting candidates
  • Setting performance objectives and monitoring performance results
  • Conduct performance appraisals
  • Complete reports as necessary
  • Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
  • Conduct unit meetings
  • Review and respond to Department of Insurance complaints
  • Review and direct claim activity on customer inquiries
  • Complete special projects as assigned.

QUALIFICATIONS REQUIRED:

• 5+ years auto liability claims and / or supervisory experience
• 5+ years managing litigated personal auto files a plus
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Good leadership, training and development skills
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim
• Hybrid position (after training is complete)
• Non-Standard Auto Claims experience a plus, not required

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental and Vision Reimbursement
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $52,500/year-$106,250/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.