Auto Casualty Claims Supervisor

Warrior Insurance Network; Chicago (IL); Hybrid; USD 53,000 - 106,000; Full time

Benefits offered by this job

Competitive Salaries

Commitment to your Training & Dev

Medical and Dental and Vision Reimb

Short Term Disability/Long Term Disab.

Life Insurance

Flexible Spending Account

Telemedicine Benefit

401k with generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Wellness Program

Fun company sponsored events

And so much more!

Job summary

Warrior Insurance Network is seeking a Casualty Claims Manager to supervise the Casualty Claims unit and ensure compliant investigations, proper documentation, and fair settlements. You will monitor production, staff development, and file quality, with authority to approve settlements within limits.

The role offers a hybrid work arrangement after training, with local candidates to work in Bedford Park or Oak Brook near Chicago.

Qualifications

• 5+ years auto liability claims and supervisory experience.
• 5+ years managing litigated personal auto files a plus.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
• Hybrid position (after training)
• Non-Standard Auto Claims experience a plus, not required.

Responsibilities

• Lead, motivate, and provide direction to the Casualty Unit staff members.
• Conduct file and diary reviews for monitoring adjuster work and ensure proper investigation, documentation and fair claim settlement practices.
• Place appropriate authority level on claim files and approve settlement checks within authority.
• Review reports and support procedures to improve claim settlement and customer service levels.
• Oversee the implementation and monitoring of procedures for effectiveness and compliance.
• Determine training needs and participate in programs to meet personnel and process training requirements.
• Work with staff on suits and litigation handling.
• Develop and manage a cost effective defense strategy.
• Identify systems issues and enhancement needs.
• Manage administrative functions including: assigning losses, screening candidates, setting objectives, conducting appraisals, and daily file reviews.

Skills

Leadership

Training

Communication

Independent work

Organizational skills

Education

Licensed claim adjuster

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you currently an experienced Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Casualty Claims Adjuster looking for that next step in your career where you can share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to Warrior Insurance Network!

We offer:

• Competitive Salaries
• Excellent benefits
• Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

Position Description:

Our Claims Management Team is Growing! The Casualty Claims Management Team will be responsible for the direct supervision of the Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusion of claims. Monitor production, staff development and the quality of files assigned to the Unit.

**This is a hybrid position (after training). Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.**

DUTIES & RESPONSIBILITIES:

• Lead, motivate, and provide direction to the Casualty Unit staff members
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to ensure appropriate investigation, documentation and fair claim settlement practices are followed, and company quality standards are maintained.
• Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
• Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
• Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
• Work with staff relative to any suits drawn on cases with respect to litigation handling.
• Develop and manage a cost effective defense strategy.
• Identify Systems issues/problems/suggestions for enhancements.
• Manage the administrative functions of the unit which include:
  • Review, provide direction and assign new losses
  • Screening and selecting candidates
  • Setting performance objectives and monitoring performance results
  • Conduct performance appraisals
  • Complete reports as necessary
  • Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
  • Conduct unit meetings
  • Review and respond to Department of Insurance complaints
  • Review and direct claim activity on customer inquiries
  • Complete special projects as assigned.

QUALIFICATIONS REQUIRED:

• 5+ years auto liability claims and / or supervisory experience
• 5+ years managing litigated personal auto files a plus
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Good leadership, training and development skills
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim
• Hybrid position (after training is complete)
• Non-Standard Auto Claims experience a plus, not required

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental and Vision Reimbursement
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $52,500/year-$106,250/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.