Auto Claims Desk Adjuster (Hybrid) – Paid Training

Liberty Mutual Insurance; Orlando (FL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Liberty Mutual Insurance in Lake Mary, FL is seeking an Auto Claims Representative for a hybrid role with required in-office days. We provide paid training and licensing as you begin handling auto claims for our insureds and claimants.

You will guide customers through the claims process after accidents, balance speed and accuracy, and develop strong organizational and problem-solving skills in a high-volume environment. If you are empathetic and service-driven, this is a great place to grow.

Qualifications

• Engaging, outgoing personality with a passion for helping customers.
• Ability to think critically, use resources and seek answers in a virtual environment.
• Excellent oral and written communication, decision-making and organizational skills.
• Strong typing and multitasking in a structured, paperless work environment.
• Familiarity with multiple systems during virtual training and claims handling.
• General understanding of claim operations and key stakeholders.
• College degree preferred or 1–3 years of related customer service or insurance knowledge.

Skills

People skills

Critical thinking

Communication

Typing

Multitasking

Systems knowledge

Insurance knowledge

Education

College degree preferred

1-3 years customer service experience

Applicable insurance knowledge

Job description

Liberty Mutual Insurance in Lake Mary, FL is seeking an Auto Claims Representative for a hybrid role with required in-office days. We provide paid training and licensing as you begin handling auto claims for our insureds and claimants.

You will guide customers through the claims process after accidents, balance speed and accuracy, and develop strong organizational and problem-solving skills in a high-volume environment. If you are empathetic and service-driven, this is a great place to grow.