Auto Care Advisor: Dynamic, Customer-Focused Role

Jobtome; Plymouth (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Fleet Farm is seeking an Auto Care Advisor to engage customers, understand their automotive needs, and provide knowledgeable guidance on products and services. You will schedule service appointments, prepare estimates, and clearly explain costs and options while promoting tires, parts, and accessories.

Ideal candidates have a customer-focused background, are able to lift up to 50 lbs, and can work a flexible schedule including evenings and weekends.

Qualifications

• High School Diploma or GED preferred.
• Flexible schedule including days, nights, weekends and holidays.
• Ability to lift up to 50 lbs.
• 16 years of age with a valid driver's license.
• Previous experience in a customer-focused role.
• Previous experience in an auto service/mechanical setting is preferred.

Responsibilities

• Engage customers to understand automotive needs and recommend products and services.
• Schedule service appointments, prepare estimates, and explain services and costs.
• Promote and sell tires, parts, accessories, and automotive services based on customer needs.
• Maintain knowledge of automotive products, services, and basic maintenance.
• Support Fleet Farm initiatives while ensuring services are completed accurately and to a high standard.

Education

High School Diploma or GED

Job description

Fleet Farm is seeking an Auto Care Advisor to engage customers, understand their automotive needs, and provide knowledgeable guidance on products and services. You will schedule service appointments, prepare estimates, and clearly explain costs and options while promoting tires, parts, and accessories.

Ideal candidates have a customer-focused background, are able to lift up to 50 lbs, and can work a flexible schedule including evenings and weekends.