Auto Body Shop Clerk

Haley Toyota of Roanoke; Roanoke, Northern (VA, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental and Vision benefits

401k with company match

Life, AD&D and Long-term Disability

Paid Time Off

Vehicle Purchase Programs

Professional work environment

Career growth opportunities

Job summary

Haley Toyota of Roanoke is seeking an Auto Body Shop Clerk to provide clerical and customer service support for the body shop. You will greet customers, answer phones, and help prepare repair estimates with parts and labor details.

The role requires a high school diploma or GED, 3 years of related experience, strong administrative and computer skills, and fluent English communication. Opportunities for career growth exist within a positive work environment.

Qualifications

• High school diploma or equivalent.
• Three years of experience in a similar position is desired.
• Strong administrative, organizational, and computer skills are required.
• Fluent English speaking and written communication skills are required.

Responsibilities

• Greet customers and answer phones providing first-rate service.
• Inspect damaged vehicles to assess repair needs and costs.
• Prepare detailed repair estimates including parts and labor.
• Explain repair processes to customers and answer questions.
• Collaborate with technicians to ensure all repairs are included in estimates.
• Coordinate with insurance companies for required documentation and claims processing.
• Process accounts receivable for body repair work.
• Assist Body Shop Manager with various duties.

Skills

Customer service

Administrative skills

Organizational skills

Computer skills

Interpersonal skills

English proficiency

Education

High school diploma or GED

Post-secondary education or certification

Tools

Estimating software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Auto Body Shop Clerk

Full Time Clerical Haley Toyota of Roanoke, Roanoke, VA, US

2 days ago Requisition ID: 2742

Salary Range: $16.00 To $20.00 Hourly

Haley Toyota of Roanoke is seeking a Body Shop Clerk to perform a wide range of administrative and office support duties. Duties include but not limited to:

• Provide first-rate customer service greeting customers and answering phones
• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process and answer any questions.
• Collaborate with technicians to ensure all necessary repairs are identified and included in the estimate.
• Coordinate with insurance companies to provide necessary documentation and facilitate claims processing.
• Process accounts receivable for body repair work
• Comply with all company policies, procedures, and safety standards
• Filing and other office duties
• Assist Body Shop Manager with various duties

The ideal candidate for this position has a high school diploma or GED, some post secondary education (degree, coursework, or certification), three years of experience in a similar position; strong administrative, organizational, and computer skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in auto body repair or estimating.
• Strong knowledge of automotive repair processes and parts.
• Experience with estimating software and tools.
• Previous customer service experience in the automotive industry.

What Haley Offers:

• Competitive, above market compensation
• Medical, Dental and Vision benefits
• 401k with company match
• Company paid Basic Life, AD&D and Long-term Disability
• Paid Time Off
• Preferred Vehicle Purchase Programs
• Positive and professional work environment
• Career growth and promotion opportunities