Auto Body Shop Clerk

Haley-Automotive-Group; Roanoke (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401k with company match

Paid Time Off

Career growth and promotion

Job summary

Haley Toyota of Roanoke in Roanoke, VA is seeking a full-time Body Shop Clerk to support administrative and office duties in the auto body shop. You will greet customers, answer phones, and help prepare repair estimates with parts and labor.

The role requires a high school diploma or GED, some post-secondary education, and experience in auto body repair or estimating, along with strong communication and organizational skills. On-site position with benefits and opportunities for growth.

Qualifications

• Ability to greet customers and answer phones
• Prepare detailed estimates for repairs including parts and labor
• Explain repair processes and answer questions
• Collaborate with technicians to ensure complete estimates
• Coordinate with insurance companies for documentation and claims processing

Responsibilities

• Greet customers and provide first-rate service
• Inspect damaged vehicles to assess repair needs and costs
• Prepare estimates for repairs with parts and labor
• Explain repair processes to customers
• Collaborate with technicians to include all repairs in estimates
• Coordinate with insurance for documentation and claims
• Process accounts receivable for body work
• Assist Body Shop Manager with duties
• Filing and other office tasks

Skills

Customer service

Administrative skills

Organizational skills

Computer skills

Communication skills

Time management

Professional demeanor

Education

High school diploma or GED

Post-secondary education

Tools

Estimating software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Auto Body Shop Clerk

Full Time Clerical Haley Toyota of Roanoke, Roanoke, VA, US

Salary Range: $16.00 To $20.00 Hourly

Haley Toyota of Roanoke is seeking a Body Shop Clerk to perform a wide range of administrative and office support duties. Duties include but not limited to:

• Provide first-rate customer service greeting customers and answering phones
• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process and answer any questions.
• Collaborate with technicians to ensure all necessary repairs are identified and included in the estimate.
• Coordinate with insurance companies to provide necessary documentation and facilitate claims processing.
• Process accounts receivable for body repair work
• Comply with all company policies, procedures, and safety standards
• Filing and other office duties
• Assist Body Shop Manager with various duties

The ideal candidate for this position has a high school diploma or GED, some post secondary education (degree, coursework, or certification), three years of experience in a similar position; strong administrative, organizational, and computer skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in auto body repair or estimating.
• Strong knowledge of automotive repair processes and parts.
• Experience with estimating software and tools.
• Previous customer service experience in the automotive industry.

What Haley Offers:

• Competitive, above market compensation
• Medical, Dental and Vision benefits
• 401k with company match
• Company paid Basic Life, AD&D and Long-term Disability
• Paid Time Off
• Preferred Vehicle Purchase Programs
• Positive and professional work environment
• Career growth and promotion opportunities