Auto Body Shop Clerk

Haley Automotive Group; Roanoke (VA); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision benefits

401k with company match

Paid Time Off

Career growth and promotion

Résumé du poste

Haley Toyota of Roanoke is seeking an Auto Body Shop Clerk to perform a range of administrative duties in Roanoke, VA. The role includes greeting customers, handling phones, preparing estimates for repairs, and coordinating with technicians and insurance providers to process claims.

The ideal candidate has a high school diploma or GED, at least three years of related experience, and strong administrative and communication skills in English.

Qualifications

• High school diploma or GED required.
• Three years of experience in a similar position preferred.
• Strong administrative and customer service skills are essential.

Responsabilités

• Greet customers and answer phones to provide first-rate service.
• Inspect damaged vehicles to assess repair needs and costs.
• Prepare detailed repair estimates including parts and labor.
• Explain repair processes clearly to customers and answer questions.
• Coordinate with technicians to ensure all repairs are included in estimates.
• Work with insurance companies to provide documentation and facilitate claims.

Connaissances

Administrative skills

Organizational skills

Computer skills

English fluency

Formation

High school diploma or GED

Outils

Estimating software

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Auto Body Shop Clerk

Full Time Clerical Haley Toyota of Roanoke, Roanoke, VA, US

2 days ago Requisition ID: 2742

Salary Range: $16.00 To $20.00 Hourly

Haley Toyota of Roanoke is seeking a Body Shop Clerk to perform a wide range of administrative and office support duties. Duties include but not limited to:

• Provide first-rate customer service greeting customers and answering phones
• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process and answer any questions.
• Collaborate with technicians to ensure all necessary repairs are identified and included in the estimate.
• Coordinate with insurance companies to provide necessary documentation and facilitate claims processing.
• Process accounts receivable for body repair work
• Comply with all company policies, procedures, and safety standards
• Filing and other office duties
• Assist Body Shop Manager with various duties

The ideal candidate for this position has a high school diploma or GED, some post secondary education (degree, coursework, or certification), three years of experience in a similar position; strong administrative, organizational, and computer skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in auto body repair or estimating.
• Strong knowledge of automotive repair processes and parts.
• Experience with estimating software and tools.
• Previous customer service experience in the automotive industry.

What Haley Offers:

• Competitive, above market compensation
• Medical, Dental and Vision benefits
• 401k with company match
• Company paid Basic Life, AD&D and Long-term Disability
• Paid Time Off
• Preferred Vehicle Purchase Programs
• Positive and professional work environment
• Career growth and promotion opportunities