Auto Body Estimator & Service Advisor — High-Volume Shop

Oneida Any AM LLC; City of Oneida (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Excellent compensation plan with paid/

Birthday Holiday and paid vacations

Medical, dental, vision, 401k, andLife

Employee discount

Job summary

Nye Auto Collision Center is seeking an Experienced Auto Body Estimator to join our winning team in Oneida County. You will guide customers through collision repair, develop repair plans, and write estimates in line with insurers and company guidelines.

Experience with Reynolds & Reynolds and CCC One/Audatex/Mitchell systems is required or highly preferred. A valid driver’s license, ability to pass a drug test, and work authorization in the U.S. are essential.

Qualifications

• 3+ years experience as a Service Advisor or similar role
• World class customer service skills
• Familiarity with insurance repair guidelines
• Proficiency with CCC One, Audatex, and/or Mitchell estimating systems
• I-CAR or ASE Certifications are a bonus
• An applicant must be able to pass a drug test
• Must have a valid Driver’s License
• Must be 18 years of age or older and be authorized to work in the U.S.

Responsibilities

• Guide every customer through all phases of the collision repair process
• Participate in developing a proper repair plan for each vehicle
• Write estimates using proper repair procedures in accordance with insurance partner and company guidelines
• Prepare supporting documentation for estimates, including taking photographs, completing forms, and other tasks required by insurance/fleet companies
• Attend/collaborate with team during daily production meetings
• Maintain and execute a timely schedule before, during, and after completion of repairs
• Other duties as assigned

Skills

Customer service

Team player

Education

I-CAR or ASE certifications

Tools

CCC One

Audatex

Mitchell estimating systems

Reynolds & Reynolds

Job description

Nye Auto Collision Center is seeking an Experienced Auto Body Estimator to join our winning team in Oneida County. You will guide customers through collision repair, develop repair plans, and write estimates in line with insurers and company guidelines.

Experience with Reynolds & Reynolds and CCC One/Audatex/Mitchell systems is required or highly preferred. A valid driver’s license, ability to pass a drug test, and work authorization in the U.S. are essential.