Auto Body Damage Manager

Avis Budget Group; Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan

Job summary

Avis Budget Group in Philadelphia seeks an Auto Body Damage Manager to lead the fleet services function, overseeing vehicle damage repair and in-fleeting/de-fleeting to maximize fleet utilization and profitability. You will drive safety, efficiency, and accountability while building a high-performing team.

Responsibilities include developing operating plans, monitoring KPIs, managing vendors, and ensuring timely repair orders and invoices with a focus on cost control and cycle time reduction.

Qualifications

• High School diploma required; 2+ years of management experience preferred.
• Experience in rental car or automotive service environments is a plus.
• Strong financial acumen and vendor negotiation skills.
• Ability to lift 50 pounds and work in fast-paced settings.

Responsibilities

• Lead damage operations for fleet damage repair and in-/out-fleeting of vehicles.
• Set goals and monitor KPIs like cost per estimate and cycle time.
• Manage body shop relationships and negotiate repair rates.
• Oversee hiring, training, and performance management of staff.
• Ensure safety policies and company guidelines are followed and enforced.

Skills

People management

Vendor management

Forecasting

Budgeting

Operations leadership

Education

High School diploma

Bachelor's degree preferred

Job description

We’re now hiring an Auto Body Damage Manager to join the Avis Budget Group team. In this role, you will lead the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District. You will drive operational excellence, lead a high-performing team, and maintain safety, efficiency, and accountability across all damage operations.What You'll Do:Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the vehicle damage repair of fleet vehiclesManages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle timeAssesses damage area on a daily basis to prioritize vehicles for repair and/or salvage; communicates work to appropriate team members/employeesEnsures all repair orders are completed and processed in accordance with established guidelinesDetermine damage repair estimated labor hours and source optimal repair partsMinimizes damage estimate, body shop and on-lot repair cycle timeConducts monthly damage writer reviews and damage writer auditsForecasts, budgets and manages key financial drivers including, but not limited to, cost of repairSelects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followedEnsures proper use of purchase orders, receipt of services and/goods, timely submission of invoices for approval and the timely payment of invoicesMaintain up to date files on vendor insurance policiesAt bussing locations, oversees the damage repair of all busses for the operationManages all areas of the employee lifecycle including hiring, on-boarding, training, recognition and performance management of both managers and employees to enable a high performance cultureSupervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing cultureManages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriateProvides a safe work environment by ensuring all safety policies and practices are followed and maintainedMay be required to perform additional duties as directed by managementPerks You’ll Get:Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages401(k) Retirement Plan with company matched contributionsFull training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and moreCommunity involvement opportunitiesWhat We're Looking For:High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)Prior experience writing damage is preferableValid driver’s licenseAbility to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needsAbility to lift 50 pounds and oversee multiple work areasOrganizational and prioritization skillsFinancial acumen and forecasting skillsTalent management and delegationProven written and verbal communication skillsExcellent investigation and problem solving skillsNegotiation and vendor management skillsThe annual starting salary for this position is between $60,000– $75,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.Who We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.PhiladelphiaPennsylvaniaUnited States of America