Auto Body Collision Estimator — Busy Shop, Great Benefits

Al-Packer-White-Marsh-Ford; Middle River (MD); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Employee discounts

Advancement opportunities

Friendly, inclusive environment

Descrizione del lavoro

Al Packer’s White Marsh Ford in Maryland is seeking an experienced Body Shop Estimator to join the busy Collision Center. The ideal candidate writes accurate estimates, dialogues with customers and insurance partners, and supports the repair process from drop‑off to delivery.

The role emphasizes clear communication, attention to detail, and a steady workflow in a professional dealership environment.

Competenze

• ROME experience is a big plus!
• Strong understanding of collision repair processes and insurance procedures
• Proficiency with estimating software (CCC, Mitchell, Audatex, etc.)
• Excellent communication and customer service skills
• Ability to multitask in a high‑volume environment
• Valid driver’s license and clean driving record
• DRP experience is a plus
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre‑employment background checks are required, including MVR, and drug screening.

Mansioni

• Greet customers and assess vehicle damage.
• Prepare accurate repair estimates using CCC, Mitchell, or similar platforms.
• Communicate with insurance companies to obtain approvals.
• Review repair plans with technicians and ensure proper documentation.
• Provide timely updates to customers throughout the repair process.
• Coordinate with the Parts Department to verify accuracy and availability.
• Maintain organized files, photos, and repair documentation.
• Support quality control and assist with final delivery.

Conoscenze

Estimating software

Customer service

Multitasking

Communication

Driver's license

DRP experience

ROME experience

Authorized to work in US

Background checks

Strumenti

CCC

Mitchell

Audatex

Descrizione del lavoro

Al Packer’s White Marsh Ford in Maryland is seeking an experienced Body Shop Estimator to join the busy Collision Center. The ideal candidate writes accurate estimates, dialogues with customers and insurance partners, and supports the repair process from drop‑off to delivery.

The role emphasizes clear communication, attention to detail, and a steady workflow in a professional dealership environment.