Auto Body Shop Estimator

DARCARS Automotive Group; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Manufacturer Training

Employee discounts on vehicle purchases

PTO and Paid Holidays

PTO and Paid Holidays

Community service initiatives

Internal career advancement

Job summary

An automotive group in Baltimore, MD, is hiring an Auto Body Shop Estimator to inspect and appraise vehicle damages, estimate repair costs, and manage insurance claims. Candidates should have over 3 years of estimator experience and knowledge of insurance protocols. Strong customer service skills are crucial, along with a valid driver's license. The role offers training opportunities and various benefits including employee discounts and paid time off.

Qualifications

• 3+ years of previous automotive estimator experience.
• Knowledge of major insurance program protocols.
• I-Car or other industry training history.

Responsibilities

• Inspect and appraise vehicles for repair costs.
• Estimate repair costs including supplies, parts, and labor.
• Manage claim process for customers with insurance companies.

Skills

Automotive estimating

Customer service

Insurance protocols

Communication skills

Education

High school degree or equivalent

Job description

DARCARS Collision Centers of Prince George's County

Auto Body Shop Estimator

Potential earning based on experience

As an Auto Body Shop Estimator you will inspect and appraise customers’ vehicles to determine repair costs for damages that will be billed as an insurance claim or customer expense. You will also work directly with customers and/or insurance companies to ensure a seamless repair process while providing excellent customer service.

Benefits

• Paid Manufacturer Training
• Paid I-Car Training
• Employee discounts on vehicle purchases, parts, and service repairs
• PTO and Paid Holidays
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Examine damage to customer vehicles to locate structural, body, mechanical or interior damages
• Estimate repair costs including supplies, parts, and labor
• Calculate customer payments including deductibles for repaired items
• Manage claim process for customers by obtaining estimates from insurance companies and reviewing them with insurance adjusters
• Maintain customer reports by explaining estimate and expected return of vehicle
• Maintain high-quality repairs and minimize comebacks
• Conduct spot checks of each completed job for thoroughness and quality
• Reconcile and prepare final invoices matching approved estimates

Qualifications & Requirements:

• 3+ years of previous automotive estimator experience
• Knowledge of major insurance program protocols and ability to upload estimates/images that meet those standards
• Prior experience as an estimator highly preferred
• I-Car or other industry training history
• Automotive certifications a plus
• High school degree or equivalent
• Must be a minimum of eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screening (background)

We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis and subject to termination if dealership rules & regulations are violated.

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