Auto BDC Specialist | Build Appointments & Earn Commissions

Napleton Nissan; Florida; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid training

Vacation time

Employee discounts on vehicles, خدمات,

Employee discounts on vehicles, 0

Job summary

Ed Napleton Automotive Group's Clermont CDJR location is seeking a motivated BDC Representative to join our team. This entry-level role offers a starting hourly wage with commission and a clear path for growth.

Responsibilities include handling inbound/outbound calls, emails, setting appointments, following up to improve show rates, and maintaining CRM records. Medical, dental, vision, and 401(k) benefits accompany paid training.

Qualifications

• Strong computer and communication skills.
• Call center or high-volume phone experience preferred.
• Automotive experience helpful but not required.
• Ability to work in a fast-paced environment.
• Must be 18+ years old and able to pass a background check.

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries.
• Set sales and service appointments and follow up to ensure high show rates.
• Re-engage missed and no-show customers.
• Contact customers regarding current marketing incentives.
• Provide product information and highlight key features.
• Maintain organized follow-up through CRM to encourage repeat and referral business.
• Deliver exceptional customer service at all times.

Skills

Computer proficiency

Communication skills

Phone experience

Job description

Ed Napleton Automotive Group's Clermont CDJR location is seeking a motivated BDC Representative to join our team. This entry-level role offers a starting hourly wage with commission and a clear path for growth.

Responsibilities include handling inbound/outbound calls, emails, setting appointments, following up to improve show rates, and maintaining CRM records. Medical, dental, vision, and 401(k) benefits accompany paid training.