BDC Representative

Napleton Nissan; Florida; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid training

Vacation time

Employee discounts on vehicles, خدمات,

Employee discounts on vehicles, 0

Job summary

Ed Napleton Automotive Group's Clermont CDJR location is seeking a motivated BDC Representative to join our team. This entry-level role offers a starting hourly wage with commission and a clear path for growth.

Responsibilities include handling inbound/outbound calls, emails, setting appointments, following up to improve show rates, and maintaining CRM records. Medical, dental, vision, and 401(k) benefits accompany paid training.

Qualifications

• Strong computer and communication skills.
• Call center or high-volume phone experience preferred.
• Automotive experience helpful but not required.
• Ability to work in a fast-paced environment.
• Must be 18+ years old and able to pass a background check.

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries.
• Set sales and service appointments and follow up to ensure high show rates.
• Re-engage missed and no-show customers.
• Contact customers regarding current marketing incentives.
• Provide product information and highlight key features.
• Maintain organized follow-up through CRM to encourage repeat and referral business.
• Deliver exceptional customer service at all times.

Skills

Computer proficiency

Communication skills

Phone experience

Job description

Starting at $15/hr + Commission | $38,000–$55,000+ Avg. Annual Potential

Ed Napleton Automotive Group is seeking a motivatedBDC Representative to join our team atClermont CDJR. This is a great opportunity to grow with one of the nation’s largest, family-owned automotive groups in a fast-paced and supportive environment.No experience required!

Compensation

• Hourly Pay: Starting at $15.00/hr

• Commission:

  • $15 per customer brought into dealership

  • $20 per customer that buys

  • After90 days: $25 per Show and $25 per Sold

• Earnings typically align with the national BDC average of $38,000–$55,000+ annually, depending on performance.

Benefits

• Medical, Dental & Vision Insurance

• 401(k) and additional benefits

• Paid Training

• Accrued Vacation Time

• Employee discounts on vehicles, services & products

• Family-Owned & Operated for 90+ Years

• Clear opportunities for growth and advancement

Responsibilities

• Handle inbound and outbound phone calls, emails, and internet inquiries

• Set sales and service appointments and follow up to ensure high show rates

• Re-engage missed and no-show customers

• Contact customers regarding current marketing incentives

• Provide product information and highlight key features

• Maintain organized follow-up through CRM to encourage repeat and referral business

• Deliver exceptional customer service at all times

Qualifications

• Strong computer and communication skills

• Call center or high-volume phone experience preferred

• Automotive experience helpful but not required

• Ability to work in a fast-paced environment

• Must be 18+ years old and able to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws