Autism Care Coordinator (Hybrid | Intake & Support)

Helping Hands Family - Autism Services; King of Prussia (PA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Paid family leave

Job summary

Helping Hands Family in King of Prussia, PA is seeking an entry-level Care Coordinator to guide families through the intake process and coordinate initial steps to begin ABA services.

This hybrid role requires a compassionate, customer-focused attitude and strong attention to detail. You will educate families, gather paperwork, verify insurance, and support admissions from start to completion, helping families access essential services.

Qualifications

• 1+ year healthcare customer service experience.
• Experience working with children diagnosed with Autism is a plus.
• Bachelor’s Degree preferred.
• Passion for helping families access support for their children.
• Strong attention to detail and communication skills.

Responsibilities

• Educate prospective clients on the services offered by Helping Hands Family.
• Communicate with clients during the admissions process regarding status, timelines, and additional information needed.
• Assist families in obtaining necessary paperwork for the intake process, including communication with diagnosing physicians.
• Gather and verify insurance information to determine covered services.
• Manage insurance case management, including obtaining authorizations and maintaining relationships with care coordinators.
• Maintain data integrity in practice management and electronic medical records systems, including data entry and auditing.
• Manage intake for potential new clients, medical records, data entry, and processing for new markets until a Program Support Specialist is onboarded.

Skills

Healthcare customer service

Autism experience

Strong communication

Attention to detail

Education

Bachelor's Degree

Job description

Helping Hands Family in King of Prussia, PA is seeking an entry-level Care Coordinator to guide families through the intake process and coordinate initial steps to begin ABA services.

This hybrid role requires a compassionate, customer-focused attitude and strong attention to detail. You will educate families, gather paperwork, verify insurance, and support admissions from start to completion, helping families access essential services.