Authorized User Growth & Portfolio Strategy Lead

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Chase Card Services seeks a visionary executive to lead the Authorized User portfolio strategy across Sapphire, Freedom, and Slate cards. You will shape the multi-year roadmap, define compelling value propositions, and partner across teams to deliver strong financial outcomes with disciplined risk and servicing.

As the Authorized User Portfolio Strategy Lead in Card Portfolio Strategy, you will own the AU strategy, manage P&L, set targets, and build investment cases for senior leadership.

Qualifications

• 10 years of experience in credit card marketing, portfolio strategy, or card economics.
• Strong financial and business acumen, including unit economics, forecasting, scenario planning, ROI trade-offs, and investment prioritization.
• Demonstrated customer-first mindset with a track record of improving customer experiences.
• Proven ability to lead cross-functional decision-making with senior stakeholders in a highly matrixed environment.
• Demonstrated commitment to risk management, controls, and operating procedures.
• Strong operating discipline, including governance, documentation, KPI frameworks, dashboards, and executive readouts.

Responsibilities

• Drive the multi-year Authorized User business strategy across segmentation, value proposition, pricing, and competitive positioning.
• Own the Authorized User business P&L, including revenue and expense drivers across card portfolios.
• Set annual financial targets and operating plans, and deliver against commitments with transparency and rigor.
• Build business cases for new investments and present clear, data-driven recommendations to senior leadership.
• Define risk and servicing strategies that support multiple users on a shared account while meeting control expectations.
• Establish KPI definitions and an operating cadence, including dashboards, performance reviews, and executive reporting.
• Lead cross-functional partners across product, risk, servicing, analytics, and finance to translate strategy into roadmaps and measurable outcomes.

Job description

Chase Card Services seeks a visionary executive to lead the Authorized User portfolio strategy across Sapphire, Freedom, and Slate cards. You will shape the multi-year roadmap, define compelling value propositions, and partner across teams to deliver strong financial outcomes with disciplined risk and servicing.

As the Authorized User Portfolio Strategy Lead in Card Portfolio Strategy, you will own the AU strategy, manage P&L, set targets, and build investment cases for senior leadership.