Vice President, Portfolio Strategy - Authorized User Business

JPMorganChase; New York (NY); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health care

On-site wellness centers

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in New York seeks a Vice President Portfolio Strategy within Chase Card Services to define and launch new authorized user products and strategies that deepen relationships and portfolio growth.

You will partner with portfolio, finance, risk, marketing, and research teams to build roadmaps, develop business cases, and translate customer needs into clear product requirements.

Qualifications

• Strong business and financial acumen including forecasting and investment prioritization.
• Proven experience leading cross-functional decision-making with senior stakeholders in a matrixed environment.
• Customer-first mindset with examples of measurable experience improvements.
• Analytical, problem-solving and planning skills for multiple initiatives.
• Commitment to a strong risk and control environment through governance.

Responsibilities

• Define authorized user value propositions grounded in customer segmentation and insights.
• Partner with portfolio, finance, risk, marketing, and research teams to build the roadmap.
• Build business cases quantifying investments, outcomes, and trade-offs.
• Prioritize initiatives by customer impact and financial outcomes.
• Track annual targets and KPIs; communicate progress transparently.
• Prepare executive-ready materials for strategy reviews and updates.
• Translate customer needs into product requirements for new offerings.
• Identify risks early and align on green-path plans.

Skills

Business acumen

Cross-functional leadership

Customer-centric

Analytical thinking

Risk & controls

Job description

Job Description
Join a team that's redefining how people share and manage spending with trusted individuals. You'll shape new experiences that combine strong value propositions, smart controls, and personalized benefits—at scale.

Job Description
Join a team that's redefining how people share and manage spending with trusted individuals. You'll shape new experiences that combine strong value propositions, smart controls, and personalized benefits—at scale.
As a Vice President Portfolio Strategy in Chase Card Services, you will define and launch new authorized user products and strategies that deepen relationships, improve experiences, and drive sustainable portfolio growth.
Job responsibilities

• Define authorized user value propositions grounded in customer segmentation and competitive insights
• Partner with portfolio, finance, risk, marketing, and research teams to build the product roadmap
• Build business cases that quantify investment needs, expected outcomes, and key trade-offs
• Prioritize initiatives based on customer impact, financial outcomes, and delivery readiness
• Track annual financial targets and key performance indicators, and communicate progress with transparency
• Prepare and deliver executive-ready materials for strategy reviews, decisions, and program updates
• Translate customer needs into clear requirements for new products, controls, and servicing experiences
• Identify risks and dependencies early and drive alignment on path-to-green plans

Required qualifications, capabilities, and skills

• Demonstrated business and financial acumen, including unit economics, forecasting, scenario planning, and investment prioritization
• Proven experience leading cross-functional decision-making with senior stakeholders in a matrixed environment
• Strong customer-first approach with examples of measurable experience improvements
• Strong analytical, problem-solving, and planning skills with the ability to manage multiple initiatives simultaneously
• Demonstrated commitment to a strong risk and control environment through adherence to procedures and governance

Preferred qualifications, capabilities, and skills

• Experience building go-to-market strategies for consumer financial products or loyalty and rewards programs
• Experience developing customer segmentation and value proposition frameworks
• Experience creating executive-level narratives and decision materials for senior leadership

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.