Authorizations Specialist

ReWorks Solutions; United States; Remote; USD 18,000 - 20,000; Full time

Job summary

ReWorks Solutions is seeking a highly organized ABA Authorisations Specialist for a fully remote role based in South Africa. You will support the authorisation process for ABA services, ensure accurate data submission, tracking, and follow-up with insurance providers.

The role emphasizes accuracy, routine administrative tasks, and proactive communication. Prior ABA experience is not required, but a background in medical billing or insurance authorisations is advantageous, with a strong emphasis

Qualifications

• Experience in medical billing or insurance authorisations is advantageous but not required.
• Excellent attention to detail with dates, Tax ID, and NPI numbers.
• Strong organisational skills for repetitive, detail-heavy tasks.
• Exceptional written and verbal English communication.
• Confident phone manners for insurance follow-ups.
• Ability to learn new systems quickly and work independently.
• Reliable attendance and accountability.
• Ability to manage time-sensitive tasks with minimal supervision.

Responsibilities

• Assist with submitting and managing authorisation requests for ABA services.
• Capture patient and provider information accurately, including dates, Tax ID, and NPI numbers.
• Review documents for accuracy and completeness.
• Follow up with insurance companies on pending authorisations.
• Communicate professionally with insurance representatives by phone and in writing.
• Monitor authorisation statuses and maintain records.
• Follow up on outstanding requests to prevent delays in approvals.
• Identify missing or incorrect information and resolve discrepancies.
• Assist with drafting insurance appeal letters when required.
• Maintain timely follow-through on time-sensitive tasks.
• Work independently while keeping the team informed of outstanding matters.

Skills

Attention to detail

Organisational skills

English communication

Telephone skills

Independent learning

Data capture

Accountability

Time management

Job description

Position: ABA/ Healthcare Authorizations Specialist
Location: Fully Remote – South Africa
Working Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Holiday Structure: 6 US public holidays + 6 additional days
Salary: R 26,500–30,000

About the Opportunity

We're looking for a highly organised, reliable and exceptionally detail-oriented ABA Authorizations Specialist to join a growing healthcare team.

In this role, you'll be responsible for supporting the authorisation process for healthcare services, ensuring that information is accurately submitted, tracked and followed up on with insurance providers.

This position requires someone who takes pride in accuracy, enjoys structured and repetitive administrative tasks, and can manage important responsibilities consistently without needing constant supervision.

Previous ABA experience is not required. However, a background in medical billing, insurance authorisations or healthcare administration would be advantageous.

Above all, we're looking for someone dependable, proactive and committed, with excellent communication skills and the ability to pick up new processes quickly.

Requirements

Key Responsibilities

• Assist with submitting and managing authorisation requests for ABA services.
• Ensure all patient and provider information is captured accurately, including dates, Tax ID numbers and NPI numbers.
• Review documentation and authorisation requests for accuracy and completeness.
• Follow up with insurance companies regarding pending authorisations and outstanding information.
• Communicate professionally with insurance representatives over the phone and through written correspondence.
• Monitor authorisation statuses and maintain accurate records and tracking systems.
• Follow up on outstanding requests to help prevent delays in service approvals.
• Identify missing or incorrect information and take the necessary steps to resolve discrepancies.
• Assist with drafting appeal letters when required.
• Maintain consistent follow-through to ensure time-sensitive authorisation tasks are completed.
• Work independently while keeping the wider team informed of outstanding matters.

Requirements & Essential Skills

• Previous experience in medical billing, insurance authorisations or healthcare administration would be advantageous, but is not essential.
• Exceptional attention to detail and accuracy, particularly when working with dates, Tax ID numbers and NPI numbers.
• Strong organisational skills and the ability to manage repetitive, detail-heavy tasks.
• Excellent written and verbal English communication skills.
• Confident telephone manner and strong phone skills for insurance follow-ups.
• Ability to learn new systems and processes quickly and apply instructions independently.
• Strong administrative and data-capturing skills.
• Reliable, consistent attendance and a strong sense of accountability.
• Ability to manage time-sensitive tasks and follow through without constant supervision.
• Professional, hardworking and committed approach to responsibilities.

Advantageous Experience

• Medical billing experience.
• Prior authorisation or insurance verification experience.
• Experience working with healthcare providers, insurance companies or medical practices.
• Familiarity with ABA therapy or behavioural health services.
• Knowledge of NPI numbers, Tax ID numbers and healthcare provider information.
• Experience drafting insurance appeal letters.