Authorization Representative - St. Petersburg

Florida Orthopaedic Institute; Florida; On-site; USD 32,000 - 45,000; Full time

Job summary

Florida Orthopaedic Institute in Saint Petersburg, FL is seeking an Authorization Representative to efficiently obtain and document referrals and authorizations for physician services. This on-site, full-time role collaborates with physician offices, insurers, and patients to ensure timely authorizations for scheduled visits.

The position requires a high school diploma and 2+ years in a medical setting, with strong customer service and multitasking abilities to manage high call volumes and

Qualifications

• Candidate must be a high school graduate.
• 2+ years of experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi-task and handle high call volumes.

Responsibilities

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.
• Ensure all authorizations are properly documented in the system.
• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.
• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.
• Utilize insurance websites (Availity, Humana Military (Tricare), United Healthcare, etc.) to obtain referrals/authorizations
• All other duties as assigned

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma

Job description

Authorization Representative - St. Petersburg

Job Category: Patient Access

Requisition Number: AUTHO003382

• Posted : October 30, 2026


• Full-Time


• On-site

Locations

Showing 1 location

5th Street | AFOFTH
10051 5th St N
Saint Petersburg, FL 33702, USA

Description

Position Summary: Responsible for accurately and efficiently obtaining and documenting all referrals and authorizations. Ensures all patients are authorized for the physician, the date of service and all anticipated services. Referrals and Authorizations are obtained by contacting physician’s offices, insurance companies, and/or the patient.

Key Responsibilities:

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.


• Ensure all authorizations are properly documented in the system.


• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.


• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.


• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.


• Utilize insurance websites (Availity, Humana Military (Tricare),United Healthcare, etc.) to obtain referrals/authorizations


• All other duties as assigned

Qualifications:

• Candidate must be a high school graduate.


• 2 or more years of experience in a medical environment.


• Excellent customer service and communication skills.


• Able to multi-task and handle high call volumes.

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.