Authorization Representative - St. Petersburg

Florida-Orthopaedic-Institute; Rio Vista (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Florida-Orthopaedic-Institute in Saint Petersburg, FL is seeking an Authorization Representative to obtain referrals and authorizations for patients. You will coordinate with physicians’ offices, insurers and patients to ensure coverage and timely service.

Key duties include documenting authorizations in the system, advising patients of potential issues, and working with Billing/Collections and Benefit Verification to resolve denials and verify benefits.

Qualifications

• High school diploma.
• 2+ years of experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi-task and handle high call volumes.

Responsibilities

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.
• Ensure all authorizations are properly documented in the system.
• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.
• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.
• Utilize insurance websites (Availity, Humana Military (Tricare),United Healthcare, etc.) to obtain referrals/authorizations
• All other duties as assigned

Skills

Customer service

Communication skills

Multi-tasking

Handling high call volumes

Education

High school diploma

Job description

Authorization Representative - St. Petersburg

Job Category : Patient Access

Requisition Number : AUTHO003198

• Posted : September 3, 2026
• Full-Time
• On-site

Locations

Showing 1 location

5th Street | AFO
10051 5th St N
Saint Petersburg, FL 33702, USA

Description

Position Summary: Responsible for accurately and efficiently obtaining and documenting all referrals and authorizations. Ensures all patients are authorized for the physician, the date of service and all anticipated services. Referrals and Authorizations are obtained by contacting physician’s offices, insurance companies, and/or the patient.

Key Responsibilities:

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.
• Ensure all authorizations are properly documented in the system.
• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.
• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.
• Utilize insurance websites (Availity, Humana Military (Tricare),United Healthcare, etc.) to obtain referrals/authorizations
• All other duties as assigned

Qualifications:

• Candidate must be a high school graduate.
• 2 or more years of experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi-task and handle high call volumes.

Orthopaedic Solutions Management is a Drug Free Workplace

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.