Authorization Representative

Florida Orthopaedic Institute; Clearwater (FL); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

Florida Orthopaedic Institute in Clearwater, FL seeks a Referral and Authorization Coordinator to obtain referrals and authorizations for patients before visits. You will coordinate with physicians, insurance companies, and patients to ensure coverage and scheduling.

Responsibilities include documenting authorizations, advising patients of issues, and collaborating with Billing/Collections and Benefit Verification to resolve denied claims.

Qualifications

• High school diploma required.
• 2+ years of experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multitask and handle high call volumes.

Responsabilités

• Coordinate with primary care physicians and insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.
• Ensure all authorizations are properly documented in the system.
• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
• Coordinate with Billing/Collections to research and obtain authorizations on previously denied claims.
• Coordinate with Benefit Verification to confirm benefits when problems occur.
• Utilize insurance websites to obtain referrals/authorizations (Availity, Humana Military, United Healthcare, etc.).
• All other duties as assigned.

Connaissances

Customer service

Communication

Multitasking

High call volumes

Formation

High school diploma

Description du poste

Morton Plant 301 | OW301
430 Morton Plant
Suite 301
Clearwater, FL 33756, USA

Description

Position Summary: Responsible for accurately and efficiently obtaining and documenting all referrals and authorizations. Ensures all patients are authorized for the physician, the date of service and all anticipated services. Referrals and Authorizations are obtained by contacting physician’s offices, insurance companies, and/or the patient.

Key Responsibilities:

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.


• Ensure all authorizations are properly documented in the system.


• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.


• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.


• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.


• Utilize insurance websites (Availity, Humana Military (Tricare),United Healthcare, etc.) to obtain referrals/authorizations


• All other duties as assigned

Qualifications:

• Candidate must be a high school graduate.


• 2 or more years of experience in a medical environment.


• Excellent customer service and communication skills.


• Able to multi-task and handle high call volumes.

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.