Austin Northwest Branch Leader – Growth & Service

Testing Site - JPMC; Cedar Park (TX); On-site; USD 90,000 - 115,000; Full time

Job summary

JPMorgan Chase in Texas is seeking a Branch Manager to lead a Chase branch, delivering exceptional client experiences and guiding a team to meet and exceed service and growth targets. You will coach staff, manage operations, and represent the brand with hospitality and integrity.

The role requires 2+ years in Chase leadership or retail banking, a high school diploma (GED accepted), and flexibility to work branch hours including evenings and weekends. Travel for training may be required.

Qualifications

• Has strong leadership experience in retail banking or equivalent Chase leadership roles.
• Demonstrates ability to coach and empower employees to achieve results.
• Excels at organizing and managing competing priorities in a fast-paced branch.
• Shows commitment to operational integrity and adherence to policies.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture.
• Deliver on branch goals by growing deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build trusted relationships.
• Build a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development to keep skills sharp.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment by acting with integrity and policy adherence.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology literacy

Client relationship

Operations management

Education

High School Diploma or GED

College degree preferred

Job description

JPMorgan Chase in Texas is seeking a Branch Manager to lead a Chase branch, delivering exceptional client experiences and guiding a team to meet and exceed service and growth targets. You will coach staff, manage operations, and represent the brand with hospitality and integrity.

The role requires 2+ years in Chase leadership or retail banking, a high school diploma (GED accepted), and flexibility to work branch hours including evenings and weekends. Travel for training may be required.