Austin Branch Leader - Growth & Customer Experience

PNC; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

PNC is seeking a Branch Manager for the Four Points Branch in Austin, TX. The role leads all branch activities, focusing on revenue growth, customer loyalty, and a superior omni-channel client experience.

You will coach a high-performing team, manage risk, and collaborate with ecosystem partners to deliver financial solutions that meet customers’ needs. The role emphasizes talent development, onboarding, and ensuring regulatory compliance, with a strong focus on inclusive leadership and

Qualifications

• Experience in branch management environments is preferred.
• Knowledge of banking products, regulatory requirements and risk management.
• Ability to lead a high performing branch team and drive revenue.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Grow branch revenue through business development and community involvement.
• Coach and develop branch team to deliver a differentiated client experience and manage risk.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behaviour

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager for the Four Points Branch in Austin, TX. The role leads all branch activities, focusing on revenue growth, customer loyalty, and a superior omni-channel client experience.

You will coach a high-performing team, manage risk, and collaborate with ecosystem partners to deliver financial solutions that meet customers’ needs. The role emphasizes talent development, onboarding, and ensuring regulatory compliance, with a strong focus on inclusive leadership and