Branch Manager — Growth & Customer Experience Lead

JPMorganChase; Austin (TX); On-site; USD 65,000 - 105,000; Full time

Job summary

JPMorganChase seeking a Branch Manager in Austin to lead daily branch operations, coaching a diverse team, and delivering exceptional client experiences. You will drive deposits and investments while maintaining service excellence and adherence to risk controls.

Join a culture that values integrity, teamwork, and innovation in financial services, with opportunities for community engagement and professional development in a fast-paced environment.

Qualifications

• Leads with strong customer focus and team development.
• Demonstrates coaching to empower employees and achieve results.
• Manages multiple priorities while planning for growth and success.
• Makes decisions in a fast-paced banking environment while maintaining integrity.
• Maintains a robust risk and control environment through policy adherence.

Responsibilities

• Motivate branch team by sharing a clear vision and living the company values.
• Drive deposit and investment growth using branch metrics and strategies.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and recognition.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses to strengthen branch presence.
• Uphold sound risk management and strong internal controls.

Skills

Leadership

Coaching

Strategic thinking

Customer focus

Multitasking

Decision making

Change management

Education

High school diploma or GED

College degree preferred

Job description

JPMorganChase seeking a Branch Manager in Austin to lead daily branch operations, coaching a diverse team, and delivering exceptional client experiences. You will drive deposits and investments while maintaining service excellence and adherence to risk controls.

Join a culture that values integrity, teamwork, and innovation in financial services, with opportunities for community engagement and professional development in a fast-paced environment.