Austin Association Manager: Growth & Client Service

Riseamg; Austin (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

20 Days PTO

Group Health

Life & AD&D Insurance

Dental & Vision

401(k) Plan

Job summary

RISE Association Management Group in Austin, TX is seeking an experienced Association Manager. You will oversee a portfolio of condo and single-family communities, acting as the liaison between boards, residents, and vendors to ensure smooth operations.

The ideal candidate will have 2+ years in CMA, solid leadership, and strong communication skills, with a customer-focused approach. This is a full-time role with standard business hours in Austin, Texas.

Qualifications

• Bachelor’s degree from an accredited university preferred; high school diploma or equivalent required.
• Minimum 2 years of experience in community association management.
• Experience managing both condominium and single-family communities preferred.

Responsibilities

• Ensure adherence to RISE’s procedures, policies, and tools.
• Manage a portfolio of condominium and single-family communities throughout the Austin area.
• Provide financial and operational leadership, offering consultative support to clients.
• Review monthly Board of Directors packets and oversee mass mailings.
• Attend board and membership meetings to strengthen client relationships and ensure compliance with relevant laws.
• Build and maintain strong client relationships.
• Provide exceptional customer service, addressing calls and messages within 24 hours.
• Efficiently manage new account onboarding.
• Coordinate with vendors and internal departments to address community needs.
• Foster team development through an open-door policy and guidance.

Skills

Leadership

Communication

Customer service

Financial acumen

Time management

Microsoft Excel

Education

Bachelor’s Degree

Tools

Microsoft Office

Teams

Outlook

Job description

RISE Association Management Group in Austin, TX is seeking an experienced Association Manager. You will oversee a portfolio of condo and single-family communities, acting as the liaison between boards, residents, and vendors to ensure smooth operations.

The ideal candidate will have 2+ years in CMA, solid leadership, and strong communication skills, with a customer-focused approach. This is a full-time role with standard business hours in Austin, Texas.