Audiovisual Services Assistant (Student)

American University; Washington (District of Columbia); On-site; USD 22,041 - 28,929; Part time

Job summary

American University is seeking an Audiovisual Services Assistant (Student) to provide front-line technology support on-site for classrooms and events. The role is part-time (10–15 hours per week) and requires current AU student status and a high school diploma.

You will assist with live event support, equipment maintenance, and training in instructional technology, supporting Hybrid, Hy-Flex and Zoom Room systems.

Qualifications

• High school diploma or its equivalent.
• Must be a current AU Student.
• Excellent organization and communication skills.
• Punctuality and dependability.
• Ability to learn new information and skills quickly.
• Ability to work independently.
• Ability to adapt to changing service needs, conditions, and work responsibilities.

Responsibilities

• Classroom technology support.
• Live event support.
• Equipment maintenance and repair.
• Support Hybrid, Hy-Flex and Zoom Room systems for classes and events.
• Training on Instructional Technology.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or equivalent

Current AU student

Job description

## Audiovisual Services Assistant (Student)Applylocations: Main Campus (Washington, DC)time type: Part timeposted on: Posted Todayjob requisition id: R4496## Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.## ## **This position is available only to enrolled American University students.****Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.**## Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.**Department:**AV Evening Operations**Time Type:**Part time**FLSA Status:**Non-Exempt**Job Description:****Summary:**This position provides front-line technology support and services on-site or via phone or email for classes and events. This includes on-site troubleshooting, maintenance and repair of multimedia audiovisual equipment and systems in technology-enhanced classrooms and event spaces. This position trains faculty, staff, and students in the use of classroom technologies, assists senior AV staff in maintaining and troubleshooting audio video equipment and systems, and provides technical support training in the use and maintenance of new equipment and technologies.**Essential Functions:*** Classroom technology support.* Live event support.* Equipment maintenance and repair.* Support Hybrid, Hy-Flex and Zoom Room systems for classes and events.* Training on Instructional Technology.* Other duties as assigned.**Position Type/Expected Hours of Work:*** Part-time.* 10 - 15 hours per week.**Salary Range:*** $18.40 per hour.**Required Education and Experience:*** High school diploma or its equivalent.* Must be a current AU Student.* Excellent organization and communication skills.* Punctuality and dependability.* Ability to learn new information and skills quickly.* Ability to work independently.* Ability to adapt to changing service needs, conditions, and work responsibilities.**Preferred Education and Experience:*** Customer service experience.* Previous experience in AV classroom or event support in high pressure situations.**Other Details*** **This position is available only to enrolled American University students.*** Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an E-Verify employer.* Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.