Audiovisual Services Assistant (Student)

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 24,796 - 34,440; Part time

Job summary

American University in Washington, DC is seeking a part-time, student-position to provide front-line technology support and services for classes and events. The role includes on-site troubleshooting, maintenance and repair of multimedia audiovisual equipment in technology-enhanced classrooms and event spaces, and training faculty, staff, and students in the use of classroom technologies.

The position supports Hybrid, Hy-Flex and Zoom Room systems and will work under AU's Evening Operations.

Qualifications

• High school diploma or equivalent required.
• Current AU student status required.
• Excellent organization and communication skills.
• Punctuality and dependability essential.
• Ability to learn new information quickly and work independently.
• Adaptability to changing service needs and responsibilities.

Responsibilities

• Classroom technology support for classes and events.
• Live event support.
• Equipment maintenance and repair.

Skills

Customer service experience

Strong organization skills

Excellent communication

Punctuality

Education

High school diploma or equivalent

Current AU Student

Job description

Work Where You Learn: Build Experience, Grow Skills, andContribute to Your University Community. This position isavailable only to enrolled American University students.

Most student positions at American University are eligible touse Federal Work Study (FWS) awards, with a few exceptions. FWSfunds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWSfunds, please contact American University's Office of FinancialAid.

Department:

AV Evening Operations

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

This position provides front-line technology support and serviceson-site or via phone or email for classes and events. This includeson-site troubleshooting, maintenance and repair of multimediaaudiovisual equipment and systems in technology-enhanced classroomsand event spaces . This position trains faculty, staff, andstudents in the use of classroom technologies, assists senior AVstaff in maintaining and troubleshooting audio video equipmentand systems, and provides technical support training in the use andmaintenance of new equipment and technologies.

Essential Functions:

• Classroom technology support .
• Live event support.
• Equipment maintenance and repair.
• Support Hybrid, Hy-Flex and Zoom Room systems for classes andevents.
• Trainingon Instructional Technology.
• Other duties asassigned.

Position Type/Expected Hours of Work:

• Part-time.
• 1 0 - 15 hours per week.

Salary Range:

• $18.40 per hour.

Required Education and Experience:

• High school diploma or its equivalent .
• Must be a current AU Student.
• Excellent organization and communication skills.
• Punctuality and dependability.
• Ability to learn new information and skills quickly.
• Ability to work independently.
• Ability to adapt to changing service needs, conditions, andwork responsibilities.

Preferred Education and Experience:

• Customer service experience.
• Previousexperience in AV classroom or event support in highpressure situations.

Other Details

• This position is available only to enrolled AmericanUniversity students.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any timewith or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment andbenefits.

Contact Us

For more information or assistance with the American Universitycareers site, email [e-mail].

American University is an equal opportunity, affirmative actioninstitution that operates in compliance with applicable laws andregulations. The university does not discriminate on the basis ofrace, color, national origin, religion, sex (including pregnancy),age, sexual orientation, disability, marital status, personalappearance, gender identity and expression, familyresponsibilities, political affiliation, source of income, veteranstatus, an individual’s genetic information or any other basesunder federal or local laws (collectively "Protected Bases") in itsprograms and activities.