Audiology Tech & Hearing Aid Specialist

Advocate Health; Greenfield (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

Advocate Health is seeking an Audiology Assistant to support audiologists in patient care, hearing tests, and minor repairs in a busy clinic setting.

The role requires high school graduation, strong communication skills, and the ability to multitask while maintaining accuracy. Certifications may be pursued as part of the position. No prior experience is required, and EMR systems familiarity is beneficial.

Qualifications

• High School Graduate.
• No experience required.
• Thorough knowledge of occupational hearing standards of operation.
• Ability to handle multiple tasks/responsibilities with efficiency in a busy clinic setting.
• Excellent communication skills and ability to explain tests and procedure to patients.
• Demonstrates a strong attention to detail and accuracy.
• Proficient in the use of Microsoft Office products, electronic mail and electronic medical records systems.

Responsibilities

• Assists with patients using appropriate techniques and procedures to perform minor hearing aid repairs, cleanings and programming.
• Sends hearing aids out for difficult or extensive repair.
• Orders new hearing aids for patients as directed by audiologist.
• Assists audiologist in direct patient care as needed per site.
• Communicates with audiologist and other members of the health care team.
• Documents and communicates accurate and timely information regarding patient questions and needs.
• Performs occupational health hearing tests and counseling per site requirements.
• Provides office support such as scheduling appointments, organizing exam rooms, cleaning, stocking, and processing referrals and authorizations.

Skills

Communication

Multitasking

Attention to detail

Patient education

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

Advocate Health is seeking an Audiology Assistant to support audiologists in patient care, hearing tests, and minor repairs in a busy clinic setting.

The role requires high school graduation, strong communication skills, and the ability to multitask while maintaining accuracy. Certifications may be pursued as part of the position. No prior experience is required, and EMR systems familiarity is beneficial.