Audiology Clinical Assistant

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is hiring an Audiology Clinical Assistant to support patient care and hearing device management. The role includes tasks such as assisting with hearing tests, maintaining hearing devices, and ensuring a quality clinic environment. Ideal candidates should possess a high school diploma, with preference for higher education and relevant certification.

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Tuition assistance

403(b) with a 5% employer match

Paid Time Off (PTO)

Paid Holidays and Paid Parental Leave

Qualifications

• Holds a High School Diploma; Associate’s or Bachelor’s preferred.
• Certification in audiology assistance (C-AA) is ideal.
• Must have customer service skills and be detail-oriented.

Responsibilities

• Assists Audiologists in patient care and device maintenance.
• Prepares materials, conducts hearing tests, and educates families.
• Maintains clinic environment and performs routine clerical duties.

Skills

Detail-oriented

Patient education

Customer service

Education

High School Diploma required

Associate’s or Bachelor’s Degree preferred

American Speech and Hearing Association certification (C-AA)

Tools

Microsoft Word

Microsoft Excel

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary:

The Audiology Clinical Assistant works with the Audiologists in the comprehensive care of patients with potential and diagnosed hearing disorders. Under supervision of the licensed Audiologist, the clinical assistant participates in patient care, performs hearing device maintenance and maintains the environment of care. The position actively supports the hospital’s and the department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member.

Essential Job Functions:

• Under the supervision of a licensed Audiologist, participates in patient care including:

• Prepare patient materials, equipment, and room based on appointment type
• Assist with hearing testing in two tester audiologic exams
• Assist with fitting of hearing devices and accessories
• Assist with intervention programs (e.g., hearing loss prevention)
• Perform nondiagnostic otoscopy
• Conduct audiologic testing without clinical interpretation (e.g., hearing screening, pure-tone air conduction thresholds, newborn hearing screening, immittance screening, otoacoustic emission screening)
• Document patient encounters and DME information
• Assist with educating patients, families, and caregivers on use and care of hearing devices

• Under the supervision of a licensed Audiologist, performs hearing device maintenance including:

• Preset hearing aids, using initial fitting of the manufacturer software prior to a patient appointment
• Restore or verify previous patient settings of hearing devices
• Perform electroacoustic analysis of hearing devices
• Perform listening checks and visual inspection of hearing devices and accessories
• Perform troubleshooting and minor repairs of hearing devices, earmolds, and accessories
• Perform minor modifications to earmolds, custom hearing devices, and custom products
• Clean hearing devices, earmolds, and accessories
• Send hearing devices and accessories for repair

• Maintains the audiology clinic environment of care including:

• Assist with clerical duties (e.g., stocking of materials, recordkeeping, scheduling)
• Verify the function and safety of the equipment routinely
• Perform infection control
• Maintain inventory of supplies
• Communicate with hearing device manufacturers/suppliers
• Order hearing devices, earmolds, and accessories, tracking as assigned

• Completes scanning of documents to EPIC and sends written communication to parents as needed.
• Participates in team meetings.
• Updates own knowledge base through continuing education, attendance at in-services and reading of literature.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Other job functions as assigned.

Knowledge, Skills, and Abilities:

• Associate’s or Bachelor’s Degree preferred; High School Diploma required.
• Hold an American Speech and Hearing Association audiology assistants certification (C-AA) or be in process of applying for certification.
• Prior experience working in a Rehab Services setting preferred.
• Ability to operate a personal computer and standard office equipment. Proficient with Microsoft applications such as Microsoft Word and Excel required.
• Ability to follow verbal and written directives with detail.
• Certification in CPR from the American Heart Association by completion of the BLS AED Heartsaver Course within 90 days of initial hire date.

Education

Pay Range

$19.50-$30.23 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentivesfor select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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