Audiology Assistant (Full-time) - Audiology (Boulder, CO)

Boulder Medical Center; Boulder (CO); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Flexible spending

Company-paid life insurance

RTD EcoPass

401(k)

PTO

Six paid holidays

Day shift

Job summary

Boulder Medical Center in Boulder, CO seeks an Audiology Scheduler to join our team. The role is full-time, 40 hours weekly, Monday through Friday, with benefits including medical and retirement options.

Responsibilities include patient questions, hearing aid checks, audiogram entry in NOAH, and EMR-related tasks. Strong customer service, Excel, and HIPAA knowledge are essential; Spanish bilingual skills are a plus.

Qualifications

• Strong customer service and communication skills.
• Excellent phone etiquette and professionalism.
• Proficient data entry and Excel skills.
• Knowledge of medical terminology and HIPAA compliance preferred.
• Bachelor’s/graduate degree in Hearing Sciences required or related field.

Responsibilities

• Answer questions on hearing care and services, including hearing aid insertion.
• Perform in-office repairs, battery checks, and cleanings for hearing devices.
• Enter audiograms into NOAH software.
• Prepare exam rooms with supplies and equipment; keep areas neat and ready.
• Provide basic patient instructions related to medical care as directed.
• Schedule appointments per provider preferences and update as needed.
• Support EMR training and assist back office with clerical EMR tasks.

Skills

Customer service

Phone etiquette

Communication

Data entry

Excel

Medical terminology

HIPAA knowledge

English proficient

Bilingual Spanish (plus)

Education

Undergraduate/Graduate degree in Hearing Sciences

Tools

NOAH software

Job description

Job Description

Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)!

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary

Boulder Medical Center (BMC) is seeking candidates who have an interest in pursuing a career in Audiology to join our team! This position is benefit eligible working full-time 40 hours per week Monday through Friday.

Job Perks

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Day shift schedules are Monday through Friday.
• Experience working in both primary care and specialty care clinics.

Job Duties

• Appropriately answer/demonstrate general hearing and service issues questions, including but not limited to: hearing aid insertion.
• Perform in office repairs, battery/hearing aid checks, and cleanings.
• Enter all audiograms into the NOAH software.
• Prepares examination/treatment rooms for provider's use by ensuring that appropriate supplies, equipment, and instruments are available and ready on a daily basis. Maintains examination/treatment rooms in a neat and orderly manner.
• Provides additional basic instructions and basic information to patients regarding medical care as ordered by the provider (i.e., use of specific medications, etc.)
• Correctly schedules appointments according to provider preference and scheduling protocol. Displays awareness of and compliance with scheduling changes. Utilizes scheduling protocol as need for each department and assist in updating as needed.
• Participates in on-going Electronic Medical Records (EMR) learning opportunities. Communicates with department providers any EMR clerical duties that could assist the back office.

Required Experience

• Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
• Must have excellent customer service and communication skills.
• Strong computer and data entry skills, specifically in Excel.
• Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
• Knowledge of medical terminology and HIPAA compliance, preferred.

Education

• Undergraduate/Graduate degree in Hearing Sciences.

Previous Experience

• Four (4) years of previous work experience involving public contact, preferably in health with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
• Bi-lingual ability (Spanish), a plus.

The starting hourly pay range for this position is commensurate with experience:

• $18.91 - $27.98/hour

Location:

• Boulder, CO

This position will be posted for a minimum of three days, subsequently until filled.

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