Audiology Appointment Clerk

Fidelity Partners Services; Layton (UT); On-site; USD 26,000 - 38,000; Full time

Job summary

Fidelity Partners Services seeks an Audiology Appointment Clerk to coordinate audiology appointments and related records at Hill AFB in Utah. This on-site role supports hearing conservation services with 40 hours per week, typically Monday–Friday, 7:00 AM to 4:00 PM, at Hill AFB, UT 84056.

Responsibilities include scheduling, customer communications, and maintaining records while complying with security, privacy, and Government requirements.

Qualifications

• Experience scheduling medical appointments and maintaining records.
• Proficiency with telephone, email, office software, data entry, and scheduling systems.
• Ability to communicate professionally and protect sensitive information.
• Must satisfy Government suitability and base-access requirements.

Responsibilities

• Schedule, confirm, reschedule, and cancel audiology and hearing-conservation appointments.
• Provide authorized appointment instructions and route questions to clinical staff.
• Maintain scheduling templates, wait lists, and referral information.
• Coordinate records and documentation for patient visits and follow-up.
• Support workload reporting, privacy, and records-management requirements.
• Duties may change based on Government or program needs.

Skills

Medical scheduling

Customer service

Recordkeeping

Tools

Office software

Job description

Audiology Appointment Clerk - Hill AFB, UT

This Position Is Contingent Upon Contract Availability

Work Location

75th Medical Group / 75th Operational Medical Readiness Squadron

Jensen Occupational Health Clinic, Hill Air Force Base

Hill AFB, UT 84056

Position Details

Citizenship / Access Requirements: Must satisfy all Government and client suitability, credentialing, onboarding, and facility-access requirements applicable to the position.

Security Requirements: Must satisfy Tier 1 suitability, ADP/IT access, Common Access Card, credentialing, and base-access requirements applicable to the role.

Number of FTEs: 1.0 FTE

Type of Employment: Full-Time.

Estimated Total Compensation: $23.23 per hour

Working Hours: Generally Monday through Friday, 7:00 AM to 4:00 PM, 40 hours per week, excluding federal holidays. Alternative work schedules may be authorized; the Government/client controls the final schedule.

Work Arrangement: On-site at Hill Air Force Base; duties may include local workplace visits as directed.

Summary Of Services

The Audiology Appointment Clerk coordinates audiology appointments, customer communications, records, and scheduling support for hearing conservation and audiology services at Hill AFB.

Mandatory Qualifications

• Medical appointment scheduling, customer service, and recordkeeping experience.
• Proficiency with telephone, email, office software, data entry, and scheduling systems.
• Ability to communicate professionally and protect sensitive health and Government information.
• Ability to satisfy Government suitability, system-access, Common Access Card, and base-access requirements.

Duties And Responsibilities

• Schedule, confirm, reschedule, and cancel audiology and hearing-conservation appointments.
• Provide authorized appointment instructions and route questions to appropriate clinical staff.
• Maintain scheduling templates, wait lists, referral information, and related records.
• Coordinate records and documentation needed for patient visits and follow-up.
• Support workload reporting, customer service, privacy, and records-management requirements.
• Duties and responsibilities are subject to change if work schedules, locations, and/or priorities change based on Government or program needs.

Required Candidate Submission Documents

• Current resume.
• Copies of required degree, license, registration, certification, and life-support credentials, as applicable.
• Professional references and other credentialing documents requested for the position.
• Background, health, identification, security, system-access, and onboarding documents requested by Fidelity Partners or the Government/client.

About Us

Fidelity Partners is an Inc. 5000 USA company that provides medical, technical, logistical, and administrative services to the federal government and commercial clients across the country. Fidelity offers competitive salaries and benefits packages.

Qualified applicants are encouraged to learn more about us at www.fidelitypartners.org, call us at [phone], or visit our careers page to join our team.

Fidelity Partners provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or any other status protected in accordance with applicable federal, state, and local laws (EOE).