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TEKsystems seeks an experienced AV Support Technician to join its Audio Visual team in Philadelphia. This role focuses on hands-on live event support, troubleshooting, and project-based work within a healthcare environment.
You will handle AV hardware, room setups, and vendor coordination to ensure high-visibility meetings run smoothly. Onsite collaboration with stakeholders is essential for success.
Description
TEKsystems is seeking an experienced AV Support Technician to join their growing Audio Visual team. This individual will play a critical role supporting high-visibility meetings, events, and enterprise AV environments across the organization.
This is an excellent opportunity for someone with hands-on AV experience who enjoys a mix of live event support, troubleshooting, and project-based work in a collaborative, mission-driven healthcare environment.
Key Responsibilities
AV Event & Meeting Support (Primary Focus)
Provide white-glove support for meetings, executive sessions, and clinical events
Assist with meeting kickoffs, monitoring sessions, and troubleshooting live issues
Support large-scale meetings and auditorium events, ensuring seamless execution
Manage AV needs such as microphones (lapel/handheld), conferencing systems, and room setup
AV Troubleshooting & Break/Fix
Diagnose and resolve AV hardware and system issues across conference rooms and event spaces
Support escalated AV issues from desktop/floor support teams
Perform proactive maintenance (reboots, system checks, performance optimization)
Technology & Systems Support
Work within a primarily Cisco and Extron AV environment
Troubleshoot AV components including displays, control systems, and conferencing equipment
Coordinate with vendors for advanced repairs, programming, or system upgrades
Room Refresh & Projects
Participate in annual AV refresh initiatives (updating conference rooms and systems)
Assist with installations, upgrades, and validation of AV solutions
Partner with vendors on larger deployments and ensure quality delivery
Stakeholder & Vendor Coordination
Act as a liaison between clinical/business stakeholders and AV vendors
Help translate technical requirements for non-technical users
Ensure solutions align with enterprise standards and support models
Team & Operational Support
Collaborate with AV team members and broader IT support teams
Contribute to documentation, knowledge sharing, and continuous improvement
Support occasional after-hours or early-morning events (minimal and shared across team)
Skills
Audiovisual, cisco, extron, webex
Top Skills Details
Audiovisual,cisco,extron,webex
Required Qualifications
Additional Skills & Qualifications
2+ years of hands-on Audio Visual (AV) support experience
Experience supporting live meetings/events in corporate, healthcare, or enterprise environments
Strong troubleshooting skills across AV hardware and systems
Familiarity with common AV components (displays, microphones, control systems, conferencing tools)
Excellent customer service and communication skills
Ability to work onsite full-time and collaborate closely with stakeholders
Preferred Qualifications
Experience with Cisco AV solutions (Webex Rooms, conferencing hardware, etc.)
Experience with Extron (or Crestron) control systems
AV certifications (Extron, CTS, or similar)
Experience supporting auditoriums or large-scale event spaces
Exposure to AV programming or system configuration
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Philadelphia, PA.
Pay And Benefits
The pay range for this position is $35.00 - $40.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: